Payman speaks with Anni Seaborne, Head of General Dentistry at Bupa. Anni shares her unconventional journey from international childhood to sports dentistry, including her work with elite athletes and Formula One teams. 

The conversation weaves through her transition into corporate leadership, her honest reflections on being fiercely competitive, and how she balances multiple career paths while navigating personal choices. Throughout, Anni reveals how her sporting background has shaped her approach to dentistry and leadership.

 

In This Episode

00:01:30 – Practice ownership challenges and imposter syndrome
00:02:10 – Growing up internationally and boarding school life
00:04:25 – Early sporting career and swimming allergy
00:08:00 – Introduction to sports dentistry
00:11:25 – Working with elite teams and athletes
00:14:45 – The unique oral health challenges of athletes
00:18:35 – Building trust with elite athletes
00:20:25 – Performance-enhancing dental appliances
00:23:30 – Sports dentistry logistics and time management
00:27:20 – Corporate leadership experience
00:35:25 – Creating high-performing dental teams
00:38:40 – Making dentistry more enjoyable for staff
00:44:15 – NHS dentistry challenges
00:51:25 – Tooth Angel sustainable oral care products
00:56:35 – Blackbox thinking
01:05:10 – Sports career ending injury
01:15:25 – Work-life balance and career focus
01:20:35 – Fantasy dinner party
01:21:55 – Last days and legacy

 

About Anni Seaborne

Anni Seaborne is Head of General Dentistry at Bupa and a sports dentistry specialist who works with elite athletes, including England Rugby and Formula One teams. 

A Cardiff graduate, she’s played lacrosse at national level for Wales and holds a master’s in sports dentistry. 

Beyond her clinical work, Anni is an entrepreneur with stakes in sustainable oral care brand Tooth Angel and is developing her own sports dentistry course. Her unique international upbringing and sporting background have given her a distinct perspective on leadership and team dynamics in dentistry.

Payman Langroudi: This podcast is brought to you by enlighten. Enlighten is an advanced teeth whitening system. [00:00:05] We try really hard. We’ve treated half a million patients in 11 countries. Now, if you want [00:00:10] to know what all the fuss is about, get yourself onto Enlighten online training. Enlighten online [00:00:15] training.com. Let’s get to the pod.

[VOICE]: This [00:00:20] is Dental Leaders. The [00:00:25] podcast where you get to go one on one with emerging leaders in dentistry. [00:00:30] Your hosts Payman [00:00:35] Langroudi and Prav Solanki.

Payman Langroudi: It gives me great pleasure to welcome [00:00:40] Annie Seaborn onto the pod. Annie is a dentist who’s gone right [00:00:45] into the sports dentistry field, um, a lacrosse player [00:00:50] at national level and recently working in Bupa [00:00:55] as. What’s the official title?

Anni Seaborne: Head of general dentistry.

Payman Langroudi: Head of general [00:01:00] dentistry. It’s a big title.

Anni Seaborne: It’s a big title.

Payman Langroudi: Did you feel good about getting that title? [00:01:05] It’s a big.

Anni Seaborne: Title. I definitely had imposter syndrome. It was even [00:01:10] applying for it at the beginning was a bit like, what am I doing? But then I was like, [00:01:15] you, you miss all the shots you don’t take. So I was like, well, go for it. Um. Why not? On [00:01:20] paper I was not qualified, but equally, I don’t think anyone who applied for it really was [00:01:25] that qualified for it because it was a business role.

Payman Langroudi: The training for that job was weird.

Anni Seaborne: So it’s definitely [00:01:30] a more business role rather than a clinical role. So even though it’s part of a wider group for [00:01:35] the clinical, um, what we call clinical clinical [00:01:40] advisory team advisory team is the word I’m looking for. Um, but we’re not [00:01:45] actually advising clinicians. We’re advising the kind of the corporate structure, the business people.

Payman Langroudi: About [00:01:50] the clinicians.

Anni Seaborne: Exactly. Being a voice for the clinicians.

Payman Langroudi: The link between the corporate structure and the clinicians. [00:01:55] Right, right. Right. Right, right. Um also graduated from the [00:02:00] best dental school in the country. Yes. Cardiff, which which we both [00:02:05] graduated from. Um, tell me about how you got into dentistry in the first place.

Anni Seaborne: How I got into dentistry. [00:02:10] Well, the reality was I didn’t want to be a dentist. Um, if I [00:02:15] had it my way, I would have done something to do with sports from the off. But, [00:02:20] um, I was quite good at sciences. My parents pushed me down that route. [00:02:25] Um, and then I looked at medicine, um, and [00:02:30] something that really captivated me was actually Max facts. So I did some work experience at down at [00:02:35] the Royal Surrey with the Max facts team, and they all said, if you’re going to do max facts, you [00:02:40] have to do the best way around would be dentistry first, then medicine. And that’s kind of what [00:02:45] got me into dentistry and looking at that. Okay. Um, so then I applied for dental school, [00:02:50] my fifth choice. Um, because, you know, you can only apply for four dental options, then one has to [00:02:55] be either was sports science, and I was a little bit disappointed when I got my results and found out I had been accepted [00:03:00] because I had to say no to going to bath to do sports science. Um, but [00:03:05] yeah, that’s how I basically got into dentistry was kind of a little bit of an accident, but also the Max Factor Consultants, [00:03:10] um, at Royal Surrey, basically telling me that was the easiest way around to get to Max [00:03:15] FACs.

Payman Langroudi: Did you grow up in Surrey?

Anni Seaborne: Yes. Uh, well, that was our base. Um, I actually grew up around the world. [00:03:20] So, yeah, my dad was an expat, um, worked in oil, so I kind [00:03:25] of grew up going to various countries and then ended up boarding school for secondary school. In [00:03:30] which.

Payman Langroudi: Countries did you live.

Anni Seaborne: In? Where did I live? In all sorts. Uh, Yemen. Nigeria. [00:03:35] Um, Azerbaijan. Mozambique. Those were the ones that I was [00:03:40] probably in. And then also my dad was also in Brazil, Trinidad. But most of that time I was at boarding.

Payman Langroudi: Whoa. [00:03:45] So boarding here.

Anni Seaborne: Boarding here? Yep. Boarding in Surrey.

Payman Langroudi: Sorry.

Anni Seaborne: Yeah.

Payman Langroudi: That’s [00:03:50] such an interesting way of growing up. Right?

Anni Seaborne: It was the best at the at the time. [00:03:55] I wanted to fit in. At the time, I wanted to stick in a school for more than two years. [00:04:00] Looking back on, it was the most privileged, amazing upbringing because.

Payman Langroudi: People [00:04:05] say changing schools as well as being super disruptive, makes you into the kind of person who can [00:04:10] talk to anyone, get on with anyone, because you’re kind of forced to do that again and again. [00:04:15] But then changing schools in lots of countries that must be like that must give [00:04:20] you superpowers.

Anni Seaborne: So I think the hardest bit was languages [00:04:25] because I was in like for example, Mozambique. I was English speaking [00:04:30] in a French speaking school in a Portuguese speaking country. Wow. Um.

Payman Langroudi: And [00:04:35] I’m only there for a couple of years.

Anni Seaborne: I was only there for two years, 18 months, two years. So you just [00:04:40] have to adapt and just try your best. Um, and [00:04:45] yeah, you don’t realise I said at the at the time when you’re young. Also, I think you learn languages [00:04:50] quicker and you kind of are a little bit more you. You’re not worried [00:04:55] about what people think of you. So you’re happy to make mistakes and just fumble along with it. Um, [00:05:00] but yeah, I don’t think I quite realised how flexible I [00:05:05] had to be growing up, and actually how that probably has meant that I kind of am quite good at just fitting in in [00:05:10] different scenarios.

Payman Langroudi: And boarding school kind of gives you this sort of self-reliance muscle, [00:05:15] doesn’t it? I mean, the people I know who’ve been to boarding school, we had boarders in our school, but I [00:05:20] was a day to day kid. But people I know who’ve been to boarding school have this sort of almost [00:05:25] a very strong on the whole organisation and, and just being good at the [00:05:30] basics of life, you know. Is that correct?

Anni Seaborne: I would say so. You just have to get things done. You [00:05:35] have to find a way. And especially because my parents weren’t actually in the country for a lot of it, if you wanted [00:05:40] to do something, you just had to find a way to do it.

Payman Langroudi: You send your kid to boarding school.

Anni Seaborne: If I could afford [00:05:45] to. And they wanted to. Absolutely. Um, I wouldn’t force it upon. [00:05:50] And I know it’s not for everyone, but I had the best time of my life. Um, my partner also.

Payman Langroudi: Was. [00:05:55]

Anni Seaborne: A. He was at boarding school from age eight. Um, I’m not sure I’d do that. But equally, [00:06:00] as I said, if my child wanted to, and I was financially able [00:06:05] to, of course. Yeah, I thought it was honestly amazing. Also because I was I say this [00:06:10] I was an only child to my parents. My dad did have I have half siblings, but they were significantly [00:06:15] older than me. So growing up I was on my own. And I think when you are jumping around, it was nice to [00:06:20] have stability and nice to have friends and people around you. Um, so I think that [00:06:25] was a big part of why I really enjoyed it, but it did make me very independent. Um, [00:06:30] and growing up, like at university, I moved to university on my own. My parents didn’t come with me, um, [00:06:35] even though they were actually in the country. I think they just had other plans. But [00:06:40] I just got on the train to Cardiff with all my bags and then fumbled around, found my key to the [00:06:45] halls, and then, um, Amazing. And then, um.

Payman Langroudi: Did the sports kick in? In [00:06:50] school?

Anni Seaborne: Yeah. Sports from a young age.

Payman Langroudi: And was it only lacrosse or [00:06:55] was it lacrosse?

Anni Seaborne: My original sport was swimming. That’s what my parents invested a lot [00:07:00] in. Lots of hours. Um, I then developed a chlorine allergy. Oh, wow. So [00:07:05] I was quite, um, went to quite a high level county nationals. [00:07:10] Um, but at a young age. So I say, like, it seems good, but really, [00:07:15] it was under 12. Under 13? Um, developed a chlorine allergy, so I had to step [00:07:20] away from that. We tried to do it on steroids and all of that, but my parents were like, this is just not [00:07:25] not worth it. Yeah. Um, and then just threw myself into any [00:07:30] and every sport, and lacrosse was the one that kind of stuck as such. And also my [00:07:35] school played it. They were very good. We were would go to nationals regularly, come like national finals [00:07:40] if not win as well. So um, I was in in a high performance environment from school [00:07:45] as well. But honestly, any sport, I would give it a go.

Payman Langroudi: Yeah. [00:07:50] So sports dentistry is a kind of thing that most people haven’t heard of. [00:07:55] When was the first time you heard of it properly? [00:08:00]

Anni Seaborne: As like an actual discipline? Not until I did my master’s, until I looked it up, but I did. Um, [00:08:05] I don’t know if you had this, but we didn’t get to go on elective at Cardiff. We had to do our final year project [00:08:10] like a dissertation.

Payman Langroudi: Um, I won’t.

Anni Seaborne: Elective elective. Well, they must [00:08:15] have got rid of it.

Payman Langroudi: I was in San Francisco for four months.

Anni Seaborne: I was in the library typing [00:08:20] out. Um, yeah. So we don’t get to go on elective. I don’t know if they’ve changed it again. Um, [00:08:25] but we had to do a final year project. We had to do a dissertation, and I actually did my dissertation [00:08:30] on head and neck trauma of lacrosse. And whether goggles like protective goggles, I [00:08:35] don’t know if you’ve seen them, um, should be mandated in the UK because they’re mandated in the US. Um, [00:08:40] so that was my kind of first thing accidentally, just because that’s what interested me, [00:08:45] and trying to find a supervisor was really hard. I kind of had a joint supervisor between Max [00:08:50] and PEDs, but even that, they were like, we’re not really sure what what you’re doing. Um, [00:08:55] I remember in my feedback that I got someone even wrote hockey like, and I was like, my whole dissertation [00:09:00] was on the cross, but okay. That’s funny. Um, but. So, yeah, [00:09:05] that was that was the first time I kind of looked into it. But as I said, I didn’t really know that it [00:09:10] existed. Um, and then and then I just saw on the Eastman website I was looking, I [00:09:15] think I was looking at composite courses or something like, um, restorative courses.

Anni Seaborne: And then I saw that [00:09:20] there was actually a sports dentistry, and initially it was a CPD certificate. And [00:09:25] then when I went back to check, um, they’d launched a master’s program. And [00:09:30] so I was like, this is perfect. This is everything that I want to do. Um, admittedly, [00:09:35] looking back on it, I probably went in a year too early because I was only, I think, two years out of uni at [00:09:40] this point. Um, so going on the course, it was a three years course and [00:09:45] a lot of it. I knew everything, but I didn’t have much experience in everything. And the other people on the course [00:09:50] were quite a lot older and more experienced in general clinical dentistry. So [00:09:55] there was a lot of things that I was kind of learning and being like, oh gosh, I’m not super comfortable [00:10:00] with this. It’s not part of my day to day practice. Yeah. Um, so [00:10:05] but yeah, that was that was basically the start of my sports dentistry journey. Unfortunately, [00:10:10] though, I think the course lost its funding actually. So it only managed three year cycles. So [00:10:15] the final cycle, um, I think imogen’s the final in the final [00:10:20] year group. And she’ll be graduating this year next year.

Payman Langroudi: But I mean, who’s the Pascal [00:10:25] manager of sports dentistry? Is there someone like is it is it is there a department somewhere [00:10:30] that’s really good at it?

Anni Seaborne: Um, do you know it’s huge in Brazil?

Payman Langroudi: Oh.

Anni Seaborne: Is it? And huge in Germany.

Payman Langroudi: Really? [00:10:35] Really.

Anni Seaborne: Yeah. Big funding treatment. Lots of them that are doing it. America. [00:10:40] There’s quite a few people, but.

Payman Langroudi: So it exists outside of the UK.

Anni Seaborne: Yeah, yeah. [00:10:45] There’s like an international WhatsApp group and there’s always buzz going on there.

Payman Langroudi: And so is [00:10:50] the goal of a sports dentist to be the dentist for a sports team or a sports player? Is that was that what that is [00:10:55] generally. Is that what people are after?

Anni Seaborne: Yes and no. Um, I’m [00:11:00] kind of looking at the bigger picture. Like I kind of want to make more of a difference and just. I’ll be honest, [00:11:05] I’ve ticked the boxes that I wanted to tick. My goal when I went on the course, I was like, oh, do you know what would be great? Would be great to be [00:11:10] the England rugby dentist. And I got there quite quickly, which was not my [00:11:15] plan. My plan that was like a 510 year work my way up. That’s how I that’s where I want to be. And [00:11:20] within a year, I think within two years of finishing my master’s, a year or [00:11:25] two. Yeah, I ended up getting that job and kind of running with it. I’m looking at the bigger picture, bigger [00:11:30] treating of athletes and actually taking it seriously, because I think a lot of people do think exactly that. It’s just like, oh, you work for a [00:11:35] sports team. And actually it’s a whole process as a whole, almost patient demographic. So [00:11:40] it’s the whole cycle. Seasonal cycle. So from pre-season to it.

Payman Langroudi: But [00:11:45] let’s.

Anni Seaborne: Start.

Payman Langroudi: With let’s start with that ambition of becoming the. So it tends to in my experience [00:11:50] it tends to be people dentists who love a sport. Yeah. Want to hang with.

Anni Seaborne: They want [00:11:55] to hang. Yeah.

Payman Langroudi: Yeah. And and so but day to day what does it entail? Because one [00:12:00] of my best friends, he. He was the dentist for Chelsea. And I was sort of saying [00:12:05] the same thing to him. I was saying, you just want to hang with these players, right? That’s what it is. And then he said something about, [00:12:10] look, that player is being paid £200,000 a week to play football. If [00:12:15] he’s got toothache, the club needs to to pin that on someone. These [00:12:20] are large amounts of money. So if the club provides a dentist for that guy, he’s got no excuse [00:12:25] to have toothache. And I thought, oh, God, it’s like a whole more serious, like, business case for it in [00:12:30] football, I guess.

Anni Seaborne: Yeah, absolutely. Yeah.

Payman Langroudi: So what does it entail being the [00:12:35] rugby team’s dentist. Do you go to every game? Is that what happens?

Anni Seaborne: No, I mean story. [00:12:40] Yeah. Lots of traumas that you see, especially with rugby. Um, I’ve done a [00:12:45] couple of pitchside. I’ll be honest. I just sit there in the cold and as glamorous [00:12:50] as you think it’s going to be, um, when you’re properly pitchside, you’re on a plastic chair or maybe in [00:12:55] the dugout. Um, you’re at ground level, so you don’t even get [00:13:00] a good view of the match. So it’s not like you get to watch the match and enjoy it. Um, if [00:13:05] I’m completely honest, it’s a little bit awkward for me in the changing rooms being female, and I work mostly with [00:13:10] male teams. Um, the other females are like physios. They’re strapping. I’m just stood [00:13:15] there in the changing room, so I’m not doing as much pitchside [00:13:20] stuff, at least with the clubs.

Payman Langroudi: Um, so. So then you’re the dentist that they advised [00:13:25] the team to go to?

Anni Seaborne: Exactly. But I’m also there at pre-season, so I go in. I [00:13:30] do not exams but screenings. So kind of just point them in the right direction. [00:13:35] Take scans, do their mouth guards education pieces, create a rapport with them [00:13:40] so that they actually come to the dentist? Because we we don’t want it to be reactive. We want to be proactive. And [00:13:45] then when we’ve got that baseline, we can then move to a more performance led kind of strategy [00:13:50] where you’re actually looking at enhancing performance, getting rid of inflammation, getting just [00:13:55] giving them kind of the best dentition. Because it’s crazy that you have these athletes [00:14:00] who like, look after everything and do ice baths and do all of that, [00:14:05] and yet their teeth have got rampant caries or gingivitis or whatever going on, and that’s all going [00:14:10] to affect their, their health. So that’s kind of the staging of it, is that you’re actually looking from a performance [00:14:15] point of view, but you’ve got to create that rapport and trust with them. And another thing that is when you [00:14:20] create that trust with them, they actually disclose a lot that they might not disclose to other medical [00:14:25] team members because you’re involved enough that they trust you, but not involved so much that you’re going [00:14:30] to affect the coaches decision.

Payman Langroudi: Mhm.

Anni Seaborne: So I hear a lot about niggles or concerns [00:14:35] or there’s a big increase in use of snas and they’ll be [00:14:40] like oh I’m using this actually I’ve got a burn or I’ve had this niggle and I’m taking this [00:14:45] meds for it. Or can I ask an opinion on smoking or something like that. Yeah. Or can you look [00:14:50] at this lesion or do you know, people have asked me to look at kind of things on their bodies as well and be like, okay, I can’t [00:14:55] really give you medical advice here, but I can say whether, okay, you should probably get that checked [00:15:00] out.

Payman Langroudi: What a nuance. Like what a nuance that they can talk to you about something like [00:15:05] that and maybe don’t want to bring it up with the official team doctor or something. [00:15:10] You’d never think of something like that, would you?

Anni Seaborne: No, you don’t, and you’re in a privileged position. But you’ve got you’ve [00:15:15] got to earn it. You’re not. I said you don’t want to be reactive. And that’s really where sports dentistry comes into it, is that you [00:15:20] should be part of the medical team. Yes. You’re not going to have as much say as the physio, but [00:15:25] you you’re working with the team so have really strong relationships with the physiotherapist, with the lead doctors. [00:15:30]

Payman Langroudi: Um, and is there you’re kind of an elite athlete, right? Is there something [00:15:35] about elite athletes, athletes from the sugar intake perspective [00:15:40] or a huge.

Anni Seaborne: Yeah.

Payman Langroudi: Or are they severe because they’re so, like [00:15:45] pushing themselves so hard like perfectionists? What patterns do you see amongst [00:15:50] elite?

Anni Seaborne: Honestly, they are one of the highest risk athletes for pretty much everything. Um, patients [00:15:55] of anything. So if you look at their diet, um, so if you pick [00:16:00] any athlete and you can look at different sports and they’ll have different risk factors. So if you look at a long distance [00:16:05] runner, they are going to be taking glucose gels or glucose drinks all the time. They’re [00:16:10] likely going to be dehydrated um, a lot of the time. So obviously less saliva flow. So they’re [00:16:15] not able to fight those sugars. Um, if it’s a preseason, they’ll be throwing up perhaps [00:16:20] a little bit more. If they’re perhaps in a weight category based, they’re going to be vomiting a lot more. So you’re going to [00:16:25] see erosion, um, if their power sport or certain positions. In rugby, for example, [00:16:30] the kickers. I find the fly halves tend to have to be bruxing, and actually it’s their clenching [00:16:35] as they’re creating the generating the power when they’re kicking, you [00:16:40] see. Yeah, it’s it’s honestly the, the lifestyle, [00:16:45] even though it’s meant to be the most healthy lifestyle is actually awful [00:16:50] for, um, oral health.

Payman Langroudi: You know, it’s like to be the best [00:16:55] at anything. It takes an unhealthy obsession.

Anni Seaborne: Oh, yeah.

Payman Langroudi: Doesn’t it? You [00:17:00] could decide to be the best composite guy in Europe. Yeah. That’s going to affect your [00:17:05] life somehow. Yes. You know what I mean? Like it’s obsession. Obsession [00:17:10] does that. Everything else gets pushed aside for the for the one goal.

Anni Seaborne: Yeah. And it’s finding [00:17:15] that balance because there are some people that you’re, it’s I’m not going to turn round and tell [00:17:20] an Ironman athlete to stop having glucose gels. Like obviously not. It’s finding a balance [00:17:25] between making sure that they’re getting the right supplements and energy, but also without [00:17:30] damaging their teeth. And it’s working with the sports nutritionists and the medical team to be like, okay, [00:17:35] if they’re doing I don’t know if Iron Man, if they do five K runs, if that’s literally just a warm up, but [00:17:40] if they’re doing A5K run, maybe you don’t need that energy gel. If you’re doing less than an hour [00:17:45] run up and saying like, I know you want to plan for the race, but [00:17:50] for certain, for certain training runs, don’t use those. Or just make sure you’re being [00:17:55] hydrated or perhaps use during that. Just prescribe some fat to help. Um, [00:18:00] and it’s also having that conversation when, um, once again, it comes back to that relationship [00:18:05] is those athletes who are in weight category may have eating disorders and things like that. You might be the [00:18:10] person that they feel comfortable to have a relationship have the conversation with. Because actually, once again, [00:18:15] their doctor is going to be the one that’s going to pull them out or talk to their coach. Whereas you can have a [00:18:20] conversation, you can spot it and say, look, you’re damaging your teeth. I know there’s something bigger going on. Really? [00:18:25] If someone’s got an eating disorder. Teeth are the least of the worries. But you can be [00:18:30] the one to have that conversation. Um, so yeah, honestly, athletes [00:18:35] teeth are shocking.

Payman Langroudi: And to get their trust. Does it. Do you have to be into [00:18:40] the sport?

Anni Seaborne: No, you have to. You have to know enough about the sport to understand. [00:18:45] And I think with any sport like I, um, recently started. Well, I say recently, a couple of years ago, I started [00:18:50] working in Formula One, and really, I knew nothing of it except that cars go round in a circle. Um, [00:18:55] and I knew who Michael Schumacher was and Lewis Hamilton, and that was the extent of it. You [00:19:00] have to know enough about the sport to be able to treat it appropriately and understand [00:19:05] the risk factors of it, but really, you’re part of the medical team. The [00:19:10] athletes don’t want a fan girl treating them. [00:19:15] They don’t want to be having photos. They want to be seeing a dentist. They want their [00:19:20] problem solving.

Payman Langroudi: Um, so that’s a good point.

Anni Seaborne: That’s. I think that’s probably [00:19:25] where I’ve excelled. So you I’ve never had a photo with a single athlete I’ve treated. [00:19:30] And that’s kind of my rule as such. Um, [00:19:35] that being said, I have done a commercial kind of link with one. [00:19:40] Um, but that was separate. And I said it wasn’t a personal photo. Um, and that was organised [00:19:45] separately. But I’m very much their dentist. I’m not going [00:19:50] to fangirl them and they don’t want that. And that’s how you create that rapport. It’s because they trust you. [00:19:55] Um, and they are just people at the end of the day and you realise that very, very quickly that [00:20:00] they just happen to be. Whilst our colleagues may be very good at composites, they happen to be very good at [00:20:05] football or very good at rugby. Um, they are just normal people and they want to be treated [00:20:10] like that. Um, and I think that’s a big thing in creating trust is [00:20:15] just treating them completely normal.

Payman Langroudi: I felt the same thing with celebrities, right?

Anni Seaborne: Yeah, [00:20:20] it’s Is exactly that story.

Payman Langroudi: Um, what about. You know, I don’t know if you know anything about that. [00:20:25] I’m sure you do. That. Appliances that that enhance your performance. Is [00:20:30] that rubbish? Is that real? What is that?

Anni Seaborne: It’s real. But with limited, [00:20:35] um, research, as in, there needs to be more. There’s not enough research on it.

Payman Langroudi: So [00:20:40] do you believe there’s an appliance you can put in someone’s mouth and they run faster or whatever it is?

Anni Seaborne: Yeah. So? So the studies [00:20:45] show increased power, um, increased speed, increased flexibility. It’s all about kind [00:20:50] of aligning your body musculature and all of that. Um, is [00:20:55] it. Well, it’s all about the 1%, but is it enough? And also it needs to be done consistently [00:21:00] with training our athletes, going to where I can barely get an athlete to wear a mouthguard like [00:21:05] a protective mouthguard. Are you going to get them to wear a splint? Um, I’ve had issues with I’ve tried [00:21:10] to approach teams to talk about it. Um, and there’s funding issues, whether they [00:21:15] kind of fully believe it because the research isn’t solid. So yeah, it’s a lot [00:21:20] of small kind of studies saying yes, it looks to be significant.

Payman Langroudi: But so what [00:21:25] are you doing increasing vertical. Like what is it. What.

Anni Seaborne: It’s just getting your jaw in the best position. [00:21:30] Kind of the most efficient position basically. Um to really align everything [00:21:35] and get your posture. It’s just but it’s that maintenance, isn’t it, of, um, [00:21:40] that posture. Um.

Payman Langroudi: So I guess a lot, a lot of sports.

Payman Langroudi: Dentistry is about [00:21:45] just the lifestyle bit around the dentistry itself. It’s [00:21:50] just regular dentistry on irregular people. Exactly.

Anni Seaborne: So nothing I do is revolutionary. [00:21:55]

Payman Langroudi: Yeah.

Anni Seaborne: Um, I think I do a lot more trauma than the average dentist and probably [00:22:00] a lot more confident with dealing with trauma, but otherwise a lot of it is being [00:22:05] a PA to these. They honestly stupid time like stupid hours. [00:22:10] You get messages having to be accommodating to them, having to understand their sport to treatment [00:22:15] plan appropriately. So the way you may treatment plan a normal [00:22:20] kind of an accountant or finance person in the city versus how you treat treatment plan. [00:22:25] An athlete may be different based on their cycles. Are they in the middle of a World Cup? Are they at the beginning of the season? Are they [00:22:30] at the end of the season? Um, are they young? Are they going to do media duties? What, [00:22:35] like what’s going on in their life? Are they in the country or are they about to go abroad [00:22:40] or go travel the world? Do like with the formula one? Um, I do a lot of stuff on [00:22:45] call and then they have a little window, which basically just happening now where we try and get them in, sort [00:22:50] anything. And it’s a nightmare when anything happens mid-season, when I say I treat formula one, but I treat the whole team, so it’s [00:22:55] the whole race team behind the two drivers as well. Um, yeah. It’s [00:23:00] a nightmare being.

Payman Langroudi: Constantly around the world, right?

Anni Seaborne: Yeah, exactly. So it would be [00:23:05] like one week there in Las Vegas and now they’ve just been, I think in Abu Dhabi, like [00:23:10] all over the place. Um, so it’s knowing when they’re going to be back. [00:23:15] And it’s right. Is that temporary filling going to last, or am I going to have to actually [00:23:20] do something a bit more permanent, even though it’s temporary? Um, because actually they’re going to be away for another [00:23:25] month. Um, so it’s a lot of kind of thinking laterally.

Payman Langroudi: Yeah.

Anni Seaborne: And really, that’s [00:23:30] where you do need to say you don’t need to know the sport, but you need to know how the sport works.

Payman Langroudi: Yeah. [00:23:35] Yeah.

Anni Seaborne: Exactly.

Payman Langroudi: And does it pay.

Payman Langroudi: Does it, does it pay more than regular. Like [00:23:40] how does it pay.

Anni Seaborne: I don’t go into it for the finances.

Payman Langroudi: No.

Anni Seaborne: No. [00:23:45] Um, you get paid basically like [00:23:50] a normal patient insurance payouts for trauma, um, and then [00:23:55] some. So sometimes I do the screenings for free, but then you get kind of [00:24:00] the patients in return. Um, occasionally I’ll get paid to go do the scanning and screening, [00:24:05] um, kind of a day rate to go out there. But it’s not it’s not a lucrative.

Payman Langroudi: Friends [00:24:10] and family of the people. Yeah.

Anni Seaborne: You And once again, that’s rapport building. So [00:24:15] yeah, I do lots of partners, family, the support team. Um, [00:24:20] you tend to be the go to person that they recommend, especially if you’ve been at a place for [00:24:25] a period of time.

Payman Langroudi: So is there a dental surgery somewhere that the rugby team has or [00:24:30] do they come to you?

Anni Seaborne: They just.

Payman Langroudi: Come.

Anni Seaborne: To me. Where? Literally wherever I am. So, [00:24:35] um, they’ll either I’m split between Surrey and London and [00:24:40] wherever I am and how urgently they need me. They will just turn up wherever I can. They [00:24:45] can be seen. And then I’ve got a good network of dentists I work with. So if I’m not in the country or anything like that, [00:24:50] I’ll then refer them for it if there is an emergency.

Payman Langroudi: And if and dentists abroad [00:24:55] I guess where I mean, for instance, for formula one, you’d better find a dentist in each of these towns.

Anni Seaborne: Yeah. So [00:25:00] they tend to go. If it’s anything major, they’ll either go, they’ll they’ll call me for an opinion. [00:25:05] Um, and they’ll either go to the local dentist and sometimes I’ll be on the phone or they’ll [00:25:10] if it’s a trauma, they’ll go to the hospital and then they’ll just send everything [00:25:15] over to me to kind of manage and oversee. Um, but yeah, I’ve got there’s I said there’s [00:25:20] a good network of support as a WhatsApp group of sports dentists across the world. So I, I [00:25:25] know someone somewhere, but also the dental community is great. The amount of [00:25:30] times that you can just be like, do you know anyone? And someone’s going to know someone? Um, and everyone’s [00:25:35] always happy to help.

Payman Langroudi: At what stage.

Payman Langroudi: Did you get to Bupa? How [00:25:40] many years after you qualified? When? When did Bupa come into the picture?

Anni Seaborne: When did Bupa. So I [00:25:45] did. So qualified. Did my training year in Cardiff. I then locums [00:25:50] for six months and travelled for six months. Um, and then it was after that I moved [00:25:55] to London and I got a job at the Bupa in Chelsea. Um.

Payman Langroudi: My wife.

Anni Seaborne: Exactly. [00:26:00] Yeah. Um, so. Yeah. [00:26:05] So that was back in 20. He. When was that [00:26:10] been? 2018.

Payman Langroudi: And this this new move that you’ve made into the sort of the management [00:26:15] side, was that your first move in that direction?

Anni Seaborne: No, no. So, um, [00:26:20] I’ve done a couple of kind of corporate business stuff. So I [00:26:25] first, after my leukaemia, I joined Bupa and I had [00:26:30] a two day, two day a week job. And I’ll be honest, I wasn’t enjoying NHS life, [00:26:35] um, wasn’t enjoying my dentistry, had just come back from travelling. I was like, this isn’t [00:26:40] really what I want to do. Um, so did the classic go into facial do a facial aesthetics [00:26:45] course? Um, so did that. But then I made a decision. I was actually, I’m not going to dabble in this. I’m actually [00:26:50] going to join a facial aesthetics company. Um, so [00:26:55] I joined one who took me on just straight off the course. They trained me up, did internal training, and worked for [00:27:00] them three days a week. And then actually over the next year, I worked my way up to medical director of that company. [00:27:05] So we ran nine clinics in London. So by the age of I think 25 or 26, I was medical [00:27:10] director of this company. So I was working one day a week in the office and then injecting two days. So that’s [00:27:15] when I started to learn about everything business, about what EBITDA meant, what all [00:27:20] the marketing, everything that goes on in terms of running a business. Um, alongside this, [00:27:25] um, back in 2018, I also had a big injury, um, which actually kind of I didn’t [00:27:30] know at the time, but stopped my lacrosse career. I never quite made it back from it.

Anni Seaborne: Um, and so [00:27:35] I made a decision when they were, um, the Wales Lacrosse Board. So I played for Wales, and, um, [00:27:40] I applied to be a member of the board as an ordinary member. So that was also kind of a step [00:27:45] into learning how businesses and organisations are run. So I was [00:27:50] doing that. I did that for actually 3 or 4 years. So as part of the world lacrosse boards, I saw kind of the [00:27:55] how they said manage everything. Um, so unfortunately in Covid, [00:28:00] the aesthetics company I worked for got bought out by a larger company, which [00:28:05] I didn’t quite align with. Um, so made the decision to step away, go back into dentistry. [00:28:10] And this was also tying up with me having started my, um, well, I was already [00:28:15] mid sports dentistry masters, so I was like, I need to go back into dentistry if I’m going to be providing the service. I can’t just [00:28:20] do it on one and a half days a week. Um, so took actually, that was the [00:28:25] first time that I was probably doing full dentistry for a while. Um, [00:28:30] and yeah, and then this opportunity came up at the actually, it was about [00:28:35] September time last year. Um, they put out the adverts within Bupa [00:28:40] saying that we’re creating a new clinical advisory team, um, looking for a director of dentistry, [00:28:45] director of um, nursing and hygiene and therapy and. [00:28:50] Yeah, and that’s how it started.

Payman Langroudi: It’s a comfort, like a.

Payman Langroudi: Confident [00:28:55] person who does all that. Right? It’s very you got to be confident to say [00:29:00] right of the I don’t know how many 1600 dentists in Bupa. [00:29:05] I could be director of dentistry.

Anni Seaborne: Yeah, there’s 2800. There you.

Payman Langroudi: Go. There you [00:29:10] go.

Anni Seaborne: I looked at it and as I said, I [00:29:15] wasn’t quite qualified to be it. But then I looked around and I was looking at what they were looking [00:29:20] for, and I was like, you could be a dentist for 30, 40 years and still not be qualified [00:29:25] for this job role because it isn’t a clinical role. Um, [00:29:30] and then I happened to read something in the, I think it was the Harvard Law Review [00:29:35] or something like that. And I say I read it, I think I saw it on TikTok or something like that, but [00:29:40] that was the source of it.

Payman Langroudi: Yeah.

Anni Seaborne: That’s where it originally came from. And [00:29:45] it was, um, something [00:29:50] like 98% of men will apply for a job there, only 60% qualified [00:29:55] for, but only like 60% of women would qualify for [00:30:00] a job there. 98% qualified for. So I was just like, well, do you know what? I [00:30:05] may as well apply. What’s the worst that can happen? That can happen. Um, I’ll get to learn [00:30:10] from the experience. Um, I had already some experience in [00:30:15] running a business. A much smaller one, nine smaller aesthetic chains. But [00:30:20] I was like, I potentially have more experience than some people. Um, in terms of this [00:30:25] business. I have big ideas. I have purpose. I wanted to change and [00:30:30] disrupt the industry. I’ve known that from the start. Um, and [00:30:35] I just thought, why not? I said, what the worst thing that happened is I’m doing the exact [00:30:40] same thing that I was doing already, and. Yeah, and then it was a long process. [00:30:45] It was a proper corporate interview thing. So there was a there was a talent day initially, and [00:30:50] then there was, um, we had to do a self-tape. Um, [00:30:55] and then we got invited, I think. What was the next process? We then [00:31:00] got invited to pitch an our pitch to the board, so I had to pitch to Mark Gallen, um, [00:31:05] the GM and Fezzan, who’s one of our regional clinical directors, and [00:31:10] we were given, I think, four days preparation and what the pitch was about. Um, and then I [00:31:15] had two further interviews.

Payman Langroudi: What did you say?

Anni Seaborne: Well, in the pitch, um, [00:31:20] I’m trying to remember what the question was. It was something like three things that you would change or what were the three [00:31:25] most important things would be to you? I’m trying to remember what I said. Um, one was definitely [00:31:30] nursing. I think was prioritising nursing because I think you can’t [00:31:35] do your job without a nurse, basically. And we need to respect them [00:31:40] more. Yeah. Um, I one of my big passion projects is eliminating [00:31:45] this hierarchy within dentistry. It’s. We just have different job roles. That’s all it is. We’re [00:31:50] one team working to the same goal, and we’re just different job roles. And we [00:31:55] are not better than nurses. We’re just doing a different job and we don’t appreciate [00:32:00] that enough. So that was one of my I think that’s the thing I led with. Um, [00:32:05] I’m trying to think what the other ones. One was high performance in general. [00:32:10] Um, so obviously coming from my sporting background, I personally think the whole Dental structure, [00:32:15] as it has been historically, is self self-employed associates. Once [00:32:20] again, this whole hierarchy thing is the opposite of high performance. If you were in a sports team, this [00:32:25] is not how you would operate. Um, and it’s just looking [00:32:30] at how you can restructure and re change the [00:32:35] kind of the dynamic and the culture.

Payman Langroudi: When we started this company, I [00:32:40] kind of had this touchy feely idea because back then it was like a Google was supposed [00:32:45] to be really like fun and, and, and and then I realised, I mean, [00:32:50] the sort of today’s way that people think about companies is pro sports team. [00:32:55] It is that. Yeah. You know, I used to think of the of the company as a family and [00:33:00] think that’s different. And it’s not a family. It’s not. Yeah. As much as by the way, [00:33:05] you know, your hygienist isn’t a rock star. You know, like, you know what [00:33:10] your hygiene is this whole thing about rock star. Rock star. It’s not a family. Yeah, [00:33:15] it’s not a family. As much as we like to feel it is. It is not. No. Yeah. [00:33:20] You can’t expel people from your family. No, you can’t bring people into your family. [00:33:25] Yeah. Business is more like a pro sports team. Yeah.

Anni Seaborne: And you’ve got to get the best [00:33:30] out of people. Exactly. You’ve got to create an environment that they can thrive. But equally, yes, you can’t, but [00:33:35] you don’t want deadweight.

Payman Langroudi: Well, my point is, if there are associates who are amazing team players, [00:33:40] then it’s it’s, you know, the idea that you have to get rid of the [00:33:45] self-employed thing. Yeah. To fix your problem might not be necessarily the case.

Anni Seaborne: That’s the thing. [00:33:50] I don’t think it’s a case of getting rid of the self-employed, But I think that inherently [00:33:55] creates.

Payman Langroudi: That created it in the first place.

Anni Seaborne: It allows a certain mindset. Um, [00:34:00] but I don’t think the answer is getting rid of that, but it’s trying to work out how can we make [00:34:05] everyone a great team player, when all they’ve known since they’ve graduated [00:34:10] is that you don’t have to be, or they’ve been allowed to not be.

Payman Langroudi: Um, so tell me you’ve.

Payman Langroudi: Been involved [00:34:15] in lots of sports teams.

Anni Seaborne: Mhm.

Payman Langroudi: Are there some that are toxic.

Anni Seaborne: Do [00:34:20] you know I.

Payman Langroudi: And some that are amazing. Like are there different cultures within different [00:34:25] sports teams. There are.

Anni Seaborne: Ones I personally as in as a dentist.

Payman Langroudi: Or person.

Payman Langroudi: You’ve [00:34:30] got so much experience of teams. Right.

Anni Seaborne: Teams. Yeah. Um. Have [00:34:35] there been toxic? They they come in waves. I don’t think any team is perfect all the time. [00:34:40] And it will be change each season, and personnel will come [00:34:45] and go. Coaches come, go. And it changes how people react. And [00:34:50] I think the, the the difficult balance is giving everyone [00:34:55] a certain level of autonomy, making sure they’re empowered versus having too much of a voice. Mhm. [00:35:00] And you see this both at kind of business level and at [00:35:05] literally the sport level, is that you want everyone to be able to feel comfortable to say what’s on their [00:35:10] mind. But at no point do you want the team starting to overrule the coach [00:35:15] or having too much of an opinion that the coach’s voice is diminished a bit and there’s almost not that authority [00:35:20] with it? So I haven’t been part of what [00:35:25] we’d say a toxic team. But I’ve definitely seen highs where we’re really flying [00:35:30] and times where we’re drowning because and then everyone’s trying to fight for it and trying really [00:35:35] hard. But actually we’re not cohesive and it doesn’t [00:35:40] create, as said that that environment that we’re thriving in.

Payman Langroudi: So the parallels, [00:35:45] if you if we could sort of wave a magic wand and I introduce you to a [00:35:50] Russian billionaire who’s going to fund your chain of dental practices? Yeah. [00:35:55] The parallels that you’d bring over from from from sports. What would you change [00:36:00] if you could? I mean, look, Bupa amazing. What an amazing organisation. But changing anything [00:36:05] at Bupa is going to be very difficult. It’s a massive organisation.

Anni Seaborne: It’s massive.

Payman Langroudi: It’s an oil tanker. [00:36:10] Yeah. Let’s imagine you had this, this, this thing that you could just design from the ground up. What [00:36:15] would you do to get this like high performing dental [00:36:20] team?

Anni Seaborne: Priority would be the environment. [00:36:25] So creating practices that people are proud to work in is something [00:36:30] that I think is really important. Because you go, it’s your place of work. You go in day in, day out. It’s [00:36:35] your if your environment is nice and you’re proud of it, you’re going to want to do good work [00:36:40] and want to work hard to kind of stay in that place.

Payman Langroudi: Also a way [00:36:45] of for nurses to progress an easier way for I think the corporate actually it’s quite good [00:36:50] corporates. Great. Because we can become an area manager or something. It’s a, it’s a nice thing. Could [00:36:55] go all the way up. Right.

Anni Seaborne: Exactly.

Payman Langroudi: If they really want to. But what else.

Anni Seaborne: What [00:37:00] else? If I could wave a magic wand. Um, creating more kind of learning opportunities. [00:37:05] I said for everyone, um, CPD in-house, basically [00:37:10] doing the courses.

Payman Langroudi: Um, you.

Payman Langroudi: Know, I, we have this thing with enlightened where we [00:37:15] say, oh, listen, for one week, really focus on teeth whitening and do this, that and the other. And it’s [00:37:20] a bit of a complicated thing because they have to change the way they work. Right? And then I always make this [00:37:25] point about how to compensate for the fact that we’re now asking the receptionist [00:37:30] to do this, that and that. What can we do to make it much more fun to come to [00:37:35] work?

Payman Langroudi: Yeah.

Payman Langroudi: And I’ve sat in hundreds of practices asked that [00:37:40] question, and everyone’s blank.

Payman Langroudi: Yeah.

Payman Langroudi: And I and I [00:37:45] reflect on it and say it might be. The most important question that needs to be answered [00:37:50] is, how can you make work more fun for everyone? Yeah. And yet [00:37:55] nobody has an answer to. It’s almost like work and fun aren’t [00:38:00] allowed to be mentioned in the same sentence. Yeah. Maybe that’s part of it. Yeah. [00:38:05]

Anni Seaborne: I think it’s. Do you know what? That’s that’s the question I basically lead every practice visit with. [00:38:10] I say blue sky thinking. What was your what would your perfect day at work look like? [00:38:15] Ignoring the stereotypes of what a day at work looks like for a dentist. And [00:38:20] people are just like all I care about is my nurse turns up and my chair works. Like [00:38:25] that’s all people care about. That the day runs smoothly, [00:38:30] and it’s because we’re not exposed to that kind of other corporate side. Um, that it can [00:38:35] be so much more than that. And I don’t know what that looks like. Obviously, we’ve still got to have service provision. We’ve still got to be able [00:38:40] to look after the patients. Um. Um, but [00:38:45] yeah, that that is the feedback that I get when I, when I ask because I’m like, come on, let’s give me some good ideas. [00:38:50] What can we roll with? And honestly, every single person just says, as long as I can, [00:38:55] all I have to worry about is the clinical side of things. That’s a good day. I’m more than content. [00:39:00] Um.

Payman Langroudi: Sad, isn’t it?

Anni Seaborne: It is sad because, you see, and I’ve been exposed to [00:39:05] this other side of the corporate world, um, where you do have kind of fancier [00:39:10] dinners and public speaking and nice, um, kind [00:39:15] of entertainment. And I’m like, oh, it could. This is fun. [00:39:20] I remember the first day I went into shows how simple I am, but the first day I went into the Bupa head office [00:39:25] down in Burbank and I got to go to the canteen, and that was just I [00:39:30] was like, I can’t.

Payman Langroudi: Believe it’s not even.

Anni Seaborne: It’s not free, but.

Payman Langroudi: Subsidised.

Anni Seaborne: A whole meal for £2.50. [00:39:35] And I was like piling up my plates and the best cookies and all of this. And I was like, this [00:39:40] is amazing. I’m a simple gal, but it’s. But it’s things like [00:39:45] that and I’m like it. Can you. It’s a shame, actually, because [00:39:50] you are just in this little small local practice. And if a lot of people, they are very content with that. But it’s [00:39:55] trying to be like, how can we be different?

Payman Langroudi: What’s really a shame is that I don’t know, were you at the [00:40:00] we were just talking about at the, um, private dentistry awards? Yes. Yeah. Me too. And [00:40:05] these amazing innovations for patients. Yeah. Beautiful practices. Coffee [00:40:10] on demand. You know, like. Yeah. Wonderful things that we’re doing for our patients. And yet [00:40:15] the back end, it’s.

Anni Seaborne: What are we doing for.

Payman Langroudi: Very, very similar. It hasn’t changed that much. [00:40:20] Yes. It’s changed. It’s changed since my day. It has. Yeah. Um, where they used to heat up their [00:40:25] lunch and the autoclave or something ridiculous like that. Yeah. But certainly. But. But it hasn’t changed enough. [00:40:30] No. When you consider how much things have changed for patients. Painless injections, [00:40:35] you know, digital everything. Yeah. Beautiful waiting rooms. Listen to [00:40:40] music and watch movies while you’re having your treatment done. You know, we’re really on to trying to make [00:40:45] the patient experience much better. Some some people are, but the staff experience [00:40:50] is lacking. It’s lacking.

Anni Seaborne: It is. And my view [00:40:55] is if you can empower and engage the staff, that ultimately leads to [00:41:00] better performance, better overall engagement. Um.

Payman Langroudi: I think [00:41:05] look, with notable exceptions. Yeah, there are there are places where people have a great time and love there. Yeah. [00:41:10] Yeah. It exists. It exists. And I guess that’s your whole job right now. Right now to make it like that.

Anni Seaborne: Yeah, [00:41:15] that’s what I’m trying.

Payman Langroudi: But but it’s a funny thing, [00:41:20] you know, especially in medical. We seem to, I don’t know. It feels like your, [00:41:25] uh, boyfriend’s a doctor.

Anni Seaborne: Yes.

Payman Langroudi: The sacrifice of [00:41:30] the medic, the sacrifice that they make. It’s almost a whole system is running [00:41:35] on that sacrifice.

Anni Seaborne: Yes.

Payman Langroudi: Like if they did. If they. If they worked my my brother’s a doctor. [00:41:40] If he worked to the letter of his contract and everyone did and all the nurses did.

Anni Seaborne: It wouldn’t.

Payman Langroudi: Run. The hospital [00:41:45] would just fall apart. Yeah. Like, why is that a thing? Why should it be like that?

Anni Seaborne: It’s [00:41:50] honestly the thing he. I know I’m probably biased, but he’s amazing. [00:41:55] He’s super intelligent, super hard working, really ambitious. Yet he’s [00:42:00] stuck in this system that doesn’t reward it at all. And he’s just service [00:42:05] provision. And he will do the extra hours and he will get to the [00:42:10] same end point at the same rate as the person next to him who has done the bare minimum. Um, [00:42:15] and it’s depressing. And he’s, he’s already looking at not not outs from the industry because he loves [00:42:20] he loves surgery. He absolutely adores when he’s actually operating. He’s an orthopaedic. [00:42:25] So he loves it when he’s operating. But everything else about [00:42:30] the system he despises and he’s and he’s also there was [00:42:35] probably about a year that he was like, oh, I’ll work out how to change it. I want to do a management course, I want to do [00:42:40] all of this. And then he was like, the reality is it’s not going to change, and I can’t do it because [00:42:45] I said I was like, well, why don’t you just speak up, do something like, because that’s what I do. I’m a bit mouthy and [00:42:50] I have an opinion. Um, and it’s because I care. Everything is because I care and I want [00:42:55] it to be better. Um, but he was like, you can’t with the NHS. Like, who’s going to listen? [00:43:00] What’s going to happen? And he’s now gone to what lots of other people have done and said he hasn’t left [00:43:05] the industry, but he’s already working out ways that he can do the minimum, his exit plan [00:43:10] once he’s done his consultancy exam and can [00:43:15] work out what to do because it’s not for him. It’s like, I don’t want to be a slave to the NHS because that’s what they are. They [00:43:20] are slaves to the system.

Payman Langroudi: And, you know, echoes of that in NHS [00:43:25] dentistry too.

Anni Seaborne: Oh yeah.

Payman Langroudi: There’s no doubt about that.

Anni Seaborne: I, I [00:43:30] have a small NHS contract, children’s only um, which is absolutely [00:43:35] fine, and I’m very lucky to have that. Um, but I originally joined Chelsea [00:43:40] with an NHS contract, and I struggled. I [00:43:45] really, really struggled. A lot of it was because I was on my own. It was a it’s basically, [00:43:50] well, it’s now fully private practice, but it was set up as a private practice with a small [00:43:55] NHS contract that I was doing on my own. Patients didn’t quite get it, so they’d have their [00:44:00] lovely coffee and all of that and then have high expectations. And [00:44:05] I just struggled with the service provision, trying to get the uda’s, um, [00:44:10] kind of done, whilst also we didn’t have amalgam in our practice, so I was having to do composite [00:44:15] for everything, which obviously takes a lot longer. Yeah. Um, and [00:44:20] it’s also that, I’ll be honest, there’s a bit of an ethical dilemma. A lot of the times I think dentists, every time [00:44:25] they’re treating a patient, it’s been like, am I upselling them a composite? Is it? I [00:44:30] think it’s in the back of your mind all the time. Can I do like, can I do an [00:44:35] amalgam or actually is a composite better. Is it one that I should be providing on the NHS or should I be? [00:44:40]

Payman Langroudi: Yeah. Doing that whole third party thing totally does my head in. I did my head in [00:44:45] the fact that I’ve got me and the patient and the situation. Yeah, that’s enough issues there. [00:44:50] Yeah. Right there. There’s enough issues to meet the patient and the situation, let alone a third party. Yeah. [00:44:55] Telling me what I can and can’t do or whatever. Rules and regulations. Right. Um, let’s [00:45:00] say we were going to fix it. Yeah. I’m not even going to bother asking you how [00:45:05] to fix, but, but but let’s imagine you wouldn’t do it like [00:45:10] this. You wouldn’t switch it off overnight. But let’s imagine we switched it off overnight. No NHS dentistry. Yeah. [00:45:15] None. Zero. Yeah. The 2.5% of healthcare [00:45:20] budget that’s going to NHS dentistry. Give back to people in their taxes. [00:45:25] Yeah. Now everyone pay for their dentistry. Yeah. It wouldn’t be that all practices [00:45:30] would be expensive private practices? No, there would be a range of private practices. Yeah, [00:45:35] there would be the independent ones, the cheaper ones. And then there’d still be the Harley Street ones and, [00:45:40] you know, the market would, would organise. Of course, you know, I’m not I’m not that [00:45:45] right wing to say, oh, markets solve everything. I’m not saying that. Yeah. Because things [00:45:50] like Dental insurance in jobs that we don’t my team do not have dental [00:45:55] insurance. They don’t. It’s not something they demand from their employer. But if there was [00:46:00] no NHS, maybe something like that would be part of the benefits of a job. Yeah. Do I get dental [00:46:05] like in America? Yeah, but my point is, at least you wouldn’t have the [00:46:10] the system that everyone agrees is broken. Everyone. I can’t find a single person. [00:46:15] I’ve had 250 people sit here. Yeah. I haven’t found a single person. Say, yeah, NHS [00:46:20] is working great. Yeah. Yeah, sure. Loads of patients are being treated. Yeah, [00:46:25] but I don’t know personally if a friend or family says they have a toothache. Yeah, [00:46:30] I do not advise. Go find yourself an NHS dentist. I do not. I do not. In fact, I expressly [00:46:35] go the other way. So definitely don’t go and see an NHS dentist. It’s just sad.

Anni Seaborne: It’s so [00:46:40] sad. And I also think the NHS and this is not just dentistry, [00:46:45] medical, everything has created this mentality that people aren’t willing to pay for healthcare as well. [00:46:50] And they they almost see private dentistry as an aesthetic option. [00:46:55] There’s a whole camp of people and then but the healthcare part is NHS and they expect it to [00:47:00] be free or heavily discounted. Yeah. And it’s crazy to me that people will [00:47:05] go get their nails done and for the same cost. You can go, as I said, not not super fancy. [00:47:10] Um, private practice, but just a standard private practice. Get a check up, look after your health of your [00:47:15] teeth, or you can go get your, I don’t know, your hair done. The cost of a filling [00:47:20] that’s lasting, hopefully at least ten years, whereas your hair is only going to last a couple of [00:47:25] months. Um, Um, and it’s a mindset thing. So if you almost removed it, people [00:47:30] would be like, okay, well we’re going to have to pay for it anyway. Yeah. Um, it’s like private doctors. [00:47:35] That’s the thing that really baffles me. When people are ill and they won’t, they’ll wait and they’ll moan and moan and moan and I’m like, [00:47:40] if £50 to go see a private GP. Yes, I know there could be a lot of extra [00:47:45] costs on top of it. Um, but I think it’s literally because of the NHS [00:47:50] option that people don’t value their healthcare. They almost think that healthcare is [00:47:55] free and they put no value on it.

Payman Langroudi: You know, in Holland, um, they it’s free. They’ve [00:48:00] got they’ve got an NHS version, but they give you the bill, they show you the bill.

Anni Seaborne: Yeah. [00:48:05]

Payman Langroudi: You don’t pay it, but they show it to you. So you have a baby or something. They show [00:48:10] you the £6,000 that the Dutch health system spent.

Anni Seaborne: So they do that in Scotland actually, [00:48:15] because they’ve got a slightly higher fee per item, but they’ve got a cap and I think it’s around 300, approximately [00:48:20] 300 something pounds. So you’ll never pay more than that. But they’ll show you [00:48:25] the printout. How much more that actually it was fee per item properly. Yeah. This [00:48:30] is how much more it will cost.

Payman Langroudi: Yeah. It’s a funny thing man, [00:48:35] because it’s it’s health is now more funded than it’s ever been. It’s not like [00:48:40] it’s been unfunded defunded. Yeah. There’s more money going to health than it’s ever [00:48:45] gone before. And yet we sort of hark back and say, oh, now everything’s bankrupt. And, [00:48:50] you know, it’s a funny situation. The situation is the country can’t afford [00:48:55] free health care. No, you know, that’s the thing. And so things like what we’re saying [00:49:00] about people saving up for their kids braces, let’s say, or whatever, or [00:49:05] people having dental insurance or these that, that cultural change [00:49:10] has to happen in the same way as it did when I went to university. It was free. Yeah, [00:49:15] completely free. In fact, some people actually got money. They got grants. Yeah. [00:49:20] My guys.

Anni Seaborne: They made.

Payman Langroudi: Money. Yeah. One of the guys I was living with, he was getting he was getting money every, every month, [00:49:25] every term from the government. My mind was completely [00:49:30] free. Now, today, you know.

Anni Seaborne: 45,000 to do a dental degree.

Payman Langroudi: Right? Yeah. [00:49:35] You pay and people understand that that, you know, they get it. Yeah.

Anni Seaborne: You accept.

Payman Langroudi: It. So so society [00:49:40] can change in that way. Another sort of bugbear I’ve got I know what you think about this [00:49:45] is we’ve got the best of everything here, but the average is very low. So [00:49:50] you want the best food?

Anni Seaborne: Yeah.

Payman Langroudi: Around one mile away from here, you can get the [00:49:55] best food in the world. Yeah. But if you walk into a random place.

Anni Seaborne: Yeah. You [00:50:00] don’t know what you’re getting.

Payman Langroudi: The best university in the world. We have them, right? Oxford and Cambridge. Yeah. Or [00:50:05] the best schools. We’ve got the best schools in the world. You walk into a random school? Yeah, the quality of that. And [00:50:10] it’s. It’s almost the way the country’s set up. Yeah. Is that it has both [00:50:15] ends. But not the middle.

Anni Seaborne: But not the middle. Exactly.

Payman Langroudi: You know, and then you get the other way. The [00:50:20] the Scandinavian countries. Well, it’s only in the middle.

Anni Seaborne: Yeah.

Payman Langroudi: Um, [00:50:25] and I was talking to my Swedish, uh, distributor, and somebody came up, somebody [00:50:30] said there’s a private members club or something, and he went, what’s that? And I said, it’s [00:50:35] a place where you pay to to be a member. Yeah. And he said, look, in Sweden, if [00:50:40] you mentioned that, everyone would just take the piss out of you, everyone would think you’re. It’s ridiculous. No [00:50:45] one would want to go to a place like that. Yeah. And so. So you know what I mean? Like the culture [00:50:50] of elite and and and the bottom. And nothing in the middle sets up the [00:50:55] way the country ends up.

Anni Seaborne: Yeah. And I think we feed into that almost a little bit, as in the, [00:51:00] the Dental industry, you’re seeing a lot more show, a lot more glam, which I think is great. [00:51:05] But you’re definitely then creating this elite and once again, you’re kind of disassociating it [00:51:10] from healthcare. Yeah. Again, which it has its place. And I’m not going to say [00:51:15] no like no to it, but it does. I said create that disparity even [00:51:20] more because it’s almost.

Payman Langroudi: Perpetuates.

Anni Seaborne: It. Yeah, exactly.

Payman Langroudi: Tell me about two things [00:51:25] I noticed you’re involved with that.

Anni Seaborne: Yeah I am. So, um. Lovely. [00:51:30] Chemik, the founder of tooth Angel. He was actually on my sports dentistry course.

Payman Langroudi: Oh, he did it too. [00:51:35]

Anni Seaborne: Yeah, he did it too. Oh, really? Um, he loves Liverpool Football [00:51:40] Club.

Payman Langroudi: Oh, yeah, he does, he does, he does. Yeah.

Anni Seaborne: I think that was his driver. Really?

Payman Langroudi: He just loves to be their [00:51:45] dentist.

Anni Seaborne: Even though he’s nowhere near Liverpool. Sham. Sham I know. Bless [00:51:50] him. But he, um, he came to me last year with this opportunity or maybe at the beginning [00:51:55] of the year, um, to be involved with them as one of their kind of founding investors. [00:52:00] And I think it’s great. I mean, sustainability is the future that also premium [00:52:05] products that have been tested and the other people, um, who are kind of part [00:52:10] of the the Fab 11, I think he calls us or something fabulous [00:52:15] or something like that. I probably got it wrong. Magnificent 11. The the kind of founders. [00:52:20] Founding investors. Yeah. The angels. Exactly. Shams. Angels. Yeah. Um, [00:52:25] they were all such amazing people that I’ve, like, looked up to. And I was like, well, [00:52:30] this opportunity to be involved with a brand that is. I said, we know it’s good quality products [00:52:35] and really good for the environment. I thought it was an awesome opportunity. Um, and it’s been great [00:52:40] to be involved, and it’s another kind of opportunity to learn how the business works. This this is more like product related. [00:52:45] Um, did you.

Payman Langroudi: Invest cash?

Anni Seaborne: Yes I did.

Payman Langroudi: So you’re part owner [00:52:50] of the.

Anni Seaborne: Yes.

Payman Langroudi: Oh, interesting.

Anni Seaborne: Yeah. Um, I’m the small owner because I [00:52:55] only had a small amount of money. But he let me in anyway. Um, [00:53:00] but. Yeah. So. Yeah. So I’ve invested in it because I genuinely think.

Payman Langroudi: It’s [00:53:05] of him paying you to be the the key opinion leader. You paid him? I know right?

Anni Seaborne: I [00:53:10] know he’s making.

Anni Seaborne: Me work hard for it as well to get my cash back.

Payman Langroudi: So go on, explain it. What [00:53:15] is it for people? Someone who doesn’t know what tooth Angel is.

Anni Seaborne: So premium oral health care products. So we’ve got [00:53:20] toothpaste, floss, mouth spray and toothbrush. Um, but with huge [00:53:25] sustainability angle. So everything has been really thought through, um, with [00:53:30] kind of backed research. So for example, our toothbrush, it’s a manual toothbrush, plastic [00:53:35] handle, um, which the idea is you keep for life and then you can replace the heads because it’s the heads are the reason [00:53:40] that you need to get rid of them. So it’s replaceable heads that you can then recycle and you keep the hands [00:53:45] up for life. And the reason we’ve gone with manual, um, is because actually we found that even if [00:53:50] you own electric toothbrush, at no point saying don’t use an electric toothbrush, but we found, well, [00:53:55] one, I think I can’t remember the exact figure, but something like 52% of people still use manual as [00:54:00] their primary toothbrush, and pretty much everyone who has an electric [00:54:05] will still have a manual in their house or to travel with or anything like that. So that’s kind of the [00:54:10] idea. And the idea is that you just have one full life and just replace the heads. Um, floss is made from recycled [00:54:15] water bottles. Um, and that’s honestly, I think the [00:54:20] hero product, um, toothpaste. Uh, he’s sham has worked really hard [00:54:25] with the toothpaste. Scott. Hydroxyapatite in it. Fluoride. It’s got all the good stuff. None of the bad stuff. Um, [00:54:30] and the toothpaste tubes are made of, um, sugar cane, so [00:54:35] they can be completely recycled as well. And then there’s a nice little mouth spray in a glass bottle, which. [00:54:40]

Payman Langroudi: Hydroxyapatite and fluoride in the toothpaste makes bind together to fluorapatite. [00:54:45]

Anni Seaborne: Um.

Payman Langroudi: In the, in the tube. And hence when you put it on the tooth, it [00:54:50] doesn’t bind to fluorapatite. You know, fluoride.

Anni Seaborne: Said the wrong.

Anni Seaborne: Thing.

Anni Seaborne: No, no. [00:54:55]

Payman Langroudi: It’s, uh, we have the same problem. Yeah. Um, so maybe he’s got a nano [00:55:00] form of hydroxy.

Anni Seaborne: I should know this. I should.

Anni Seaborne: Ask Chad, get sham on and get him to [00:55:05] deep dive into.

Anni Seaborne: This before I stick my foot.

Payman Langroudi: In it. I said the wrong thing.

Payman Langroudi: I [00:55:10] know we got the exact same problem [00:55:15] with that black one over there. Yes. Fluoride and hydroxyapatite. Um, but it’s problematic, [00:55:20] right? Because you want to put hydroxyapatite in a toothpaste. But if you don’t put fluoride in the [00:55:25] toothpaste, no dentist will buy it.

Anni Seaborne: He is. I think he’s planning on creating a fluoride free one.

Payman Langroudi: So [00:55:30] are we. So we could now.

Payman Langroudi: Now. Suddenly, now the fastest growing area in [00:55:35] oral care. Um, so that’d be much easier, I think. The nightmares we went through just to get fluoride [00:55:40] into this tube. Yeah. Um, but it didn’t make sense. Like 14 [00:55:45] years ago when we brought that out. No way would you have put a toothpaste out to dentists that. [00:55:50]

Payman Langroudi: Didn’t.

Payman Langroudi: Have fluoride.

Payman Langroudi: Yeah.

Payman Langroudi: It’s one of the funny things about products. Products [00:55:55] are so difficult. So hard.

Anni Seaborne: Well, I’ve said I’m lucky that he’d already kind of developed them.

Payman Langroudi: Yeah, [00:56:00] yeah, yeah.

Anni Seaborne: But it is. Yeah. It’s hard to get it right.

Payman Langroudi: Yeah.

Payman Langroudi: And the problem with products is you [00:56:05] have so many hundreds of thousands of them to get anywhere. Yeah. You know, it’s the opposite of, you know, [00:56:10] the orthodontist. And she was saying, yeah, 100 patients, 100 new patients a [00:56:15] year is wonderful for an orthodontist. Yeah. You can run a massive ortho business with [00:56:20] 100 patients a year. It’s not the case with £10.

Payman Langroudi: Products.

Payman Langroudi: Or.

Payman Langroudi: £6 products. Right? Exactly. [00:56:25]

Payman Langroudi: Tell me about. Let’s get to a darker part.

Payman Langroudi: Mhm.

Payman Langroudi: Errors. [00:56:30]

Anni Seaborne: Mhm.

Payman Langroudi: We like to talk about clinical errors so that [00:56:35] we can learn from each other’s errors. When I say clinical errors [00:56:40] what comes to mind.

Anni Seaborne: Ah I was having a think about this. [00:56:45] And I mean obviously I’ve made loads of errors. I regularly look at composites [00:56:50] I’ve done and be like, oh, this is embarrassing. Especially the more magnification loops I get. I’m [00:56:55] like, oh no, that was me that put that in. Um, the one [00:57:00] that I think has stuck with me most actually is a facial aesthetics error. Um, because that [00:57:05] kind of almost unfolded in real time with a customer and unhappy customer. And when [00:57:10] you’re mixing up Botox, Botox comes as a powder and you mix it up with saline [00:57:15] and you’re meant to mix up with bacteriostatic saline. And this was I was probably like a month or two into [00:57:20] my job at the the Facial Aesthetics Clinic, and I was covering actually in a different [00:57:25] clinic to the one that was kind of my home base, and it was a Saturday, so no one there was [00:57:30] kind of no help. And at this point I was like, okay, I’m good at Botox. I’ve got this. And I went in and they didn’t [00:57:35] have the standard bacteriostatic saline that I was used to. And so I was looking around and then [00:57:40] I found this like big box of water for injection. Right. And um, so I was like, [00:57:45] maybe this is it. I didn’t really know enough about it. Um, and I was like, well, it’s water [00:57:50] for injection. It must be safe to inject probably. That’s it. It says saline on it. It’ll [00:57:55] be fine. So I mix that up. What I didn’t realise is that that causes, um, [00:58:00] stinging. Right. So the reason you get bacteriostatic is so you don’t feel it. I’ve then [00:58:05] got this, um, American lady come in. She’s had it for years. She knows exactly what it’s [00:58:10] meant to feel like I’m covering. So it’s not her normal clinician.

Payman Langroudi: She’s the perfect. [00:58:15]

Payman Langroudi: Storm.

Payman Langroudi: Isn’t it? Yeah. Perfect storm.

Anni Seaborne: I’m in a clinic that I first time I’ve been in.

Payman Langroudi: Um, [00:58:20] nurse didn’t turn up.

Anni Seaborne: So then I start mixing it all up like [00:58:25] this. Fine. Looks exactly the same. Just a little see through solution. Start injecting [00:58:30] her. She’s like, oh. And then I’ve, like, I’ve gone in. I think I’ve done her frown. So five injections [00:58:35] and she just loses it. She’s like, I’m stinging, I’m burning. What have [00:58:40] you done? Like, this is not what it meant to feel like. Like she’s in tears. I’m [00:58:45] there being like, I have no idea what I’ve done at this point. Um, I was [00:58:50] like, have I done the anatomy wrong? Like, what is the need? Is it all of that? And then I was like, oh, it [00:58:55] must be that. But then how do I tell someone there I’m not experienced? I’m only two months in, um, [00:59:00] and even two months in, it’s only kind of three days a week with a lot of it still kind of being the ongoing [00:59:05] training. There’s no one around me. The practice manager is trying to help me calm down the situation, because [00:59:10] I’ve got someone in physical pain that’s not meant to be in pain. Luckily, the stinging goes away. Um, [00:59:15] how long it only lasted? Kind of. Yeah. [00:59:20] If that. Um. But obviously she knows something’s not right. There’s no way of hiding [00:59:25] it. I haven’t got a clue what I’ve done wrong, but I know luckily it didn’t affect [00:59:30] anything clinically. Luckily did not affect anything. It worked. We only did [00:59:35] have found she didn’t do the rest. And understand. What did.

Payman Langroudi: You say?

Payman Langroudi: So what did she say to you?

Anni Seaborne: So [00:59:40] I just was like, well, I blamed the product being like, oh, I don’t know, how about you kind [00:59:45] of come back, we’ll review it. Um, it wasn’t until the [00:59:50] Monday when I’d kind of spoken to the clinical leader that they explained what would happen. They were like, don’t panic. It’s [00:59:55] fine. We can diffuse it. Um, luckily, she didn’t have a reaction or anything after that, [01:00:00] but I just remember being there when someone you’ve literally inflicted pain on someone [01:00:05] I hadn’t got a clue I was. It’s not like I’ve made a mistake. I’ve made clinical mistakes. I’d be like, oh, I should have done [01:00:10] that instead. This one, I was like, I have no idea what’s going on. And someone is currently burning [01:00:15] up in front of me and I’m 23 years old. No one else. [01:00:20] There’s no one else clinical in the building either. There was no other clinician [01:00:25] at.

Payman Langroudi: All that stopped.

Payman Langroudi: Hurting. You thought it might be something awful?

Anni Seaborne: Yeah, I was like, I don’t [01:00:30] know what.

Payman Langroudi: She’s going to have, like a reaction or.

Anni Seaborne: Something. Exactly.

Payman Langroudi: God. [01:00:35]

Payman Langroudi: And, um, I think that’s the one that’s.

Anni Seaborne: Really scarred me because, as I said, I couldn’t. You [01:00:40] can’t hide from it. You’re there. And I said, luckily it wasn’t actually a clinical mistake. I didn’t cause anything. [01:00:45] But it’s one of those.

Payman Langroudi: That’s a good one, though. I like that.

Payman Langroudi: One.

Anni Seaborne: Things that, as I [01:00:50] said, everything.

Payman Langroudi: I like that.

Payman Langroudi: One.

Anni Seaborne: I was in tears afterwards. [01:00:55] It was.

Payman Langroudi: You. I bet.

Payman Langroudi: You were. Yeah, it was.

Anni Seaborne: Traumatic, to say.

Payman Langroudi: The least. [01:01:00]

Payman Langroudi: Did the patient complain?

Anni Seaborne: Luckily didn’t. Um, she complained [01:01:05] at the time, and it was kind of diffused with the manager and just brought back in. [01:01:10] Saw her regular clinician. I think we explained that it was a I don’t know [01:01:15] whether we blamed that. It was like a faulty.

Payman Langroudi: Yeah.

Anni Seaborne: I can’t remember exactly [01:01:20] what happened. But she did she obviously complained at the time but didn’t do a follow up because I think as I said, [01:01:25] the product worked and actually she didn’t have any reactions from it. Um, but at the [01:01:30] time she was not happy, understandably.

Payman Langroudi: It’s really good to get someone like you to [01:01:35] say something like that. You know, it’s really.

Payman Langroudi: Good.

Payman Langroudi: Because on the outside you look like such a superb, [01:01:40] superb. Like everything’s going right for you. You know, it’s one of the things [01:01:45] about social media, right? It’s a highlight.

Payman Langroudi: Yeah. Highlight reel.

Payman Langroudi: And, you know, no one’s stupid enough to think your [01:01:50] life is this blessed thing. Yeah. But on on that front, what are you really bad at?

Anni Seaborne: Um, [01:01:55] I. What [01:02:00] am I bad at? I things [01:02:05] that I don’t like, I don’t I try to avoid situations that I am kind [01:02:10] of bad at. I’m very good at asking for help, so I have to manage [01:02:15] to twist that into something I’m very good at.

Payman Langroudi: Yeah. What [01:02:20] am I like?

Payman Langroudi: Like a, like an interview question? Why didn’t they ask you when you went for that job? What’s [01:02:25] your biggest weakness?

Anni Seaborne: Well, my biggest weakness is they.

Payman Langroudi: Did you [01:02:30] say you got the job? I know, I know, I [01:02:35] care.

Payman Langroudi: Too.

Payman Langroudi: Much.

Payman Langroudi: But.

Anni Seaborne: I [01:02:40] do. You know what that probably is? That actually I hold on to things until someone says no. Um, [01:02:45] and I probably get into a bit of a tunnel on something.

Payman Langroudi: And [01:02:50] as in, as in you, you don’t give up on stuff even after [01:02:55] you really should.

Payman Langroudi: Yeah.

Anni Seaborne: I will keep persevering.

Payman Langroudi: Yeah.

Anni Seaborne: And sometimes [01:03:00] I probably waste time.

Payman Langroudi: Because.

Payman Langroudi: Perseverance is a great skill, man. It’s an important skill.

Anni Seaborne: But I think sometimes [01:03:05] I.

Payman Langroudi: Waste some time.

Anni Seaborne: Doing it and which. But I’ve said that to people, and like I [01:03:10] tell me no, if you tell me no, I’ll stop. But if you don’t, if you don’t say it explicitly, I [01:03:15] will keep hammering on. And I get very emotive about things. [01:03:20] And I think sometimes it’s I’m proud of my emotions and I’m proud that I’m very purpose [01:03:25] driven, and I hold a lot of value to things, and I will keep going [01:03:30] and kind of fight for things. But I think sometimes that can almost cloud my [01:03:35] judgement a little bit. Is my emotions on right and [01:03:40] wrong and I need.

Payman Langroudi: Your biggest strength is always your biggest weakness as [01:03:45] well. You know, it ends up.

Payman Langroudi: It’s.

Anni Seaborne: What’s got me, it’s what’s got me here. But I also think it’s now finding [01:03:50] a balance.

Payman Langroudi: It’s just that.

Payman Langroudi: You can say, oh, Annie is super kind.

Payman Langroudi: Yeah.

Payman Langroudi: Yeah. Amazing. [01:03:55] Sounds amazing. But then sometimes, I don’t know, one day you might need to fire someone. And [01:04:00] you’re so.

Payman Langroudi: Kind.

Payman Langroudi: You can’t have.

Payman Langroudi: That.

Payman Langroudi: Conversation, you know? And suddenly your biggest strength is your biggest [01:04:05] weakness. What else are you bad at?

Anni Seaborne: What else?

Payman Langroudi: My line of questioning.

Anni Seaborne: What [01:04:10] do you know? Do you know what was interesting? I did a talk at Sheffield University and [01:04:15] to their students. And I did my classic. Like, this is where everything I do. [01:04:20] Look at all my accomplishments. And then I was like, what’s what’s not on here is everything I’ve done badly. [01:04:25] And this sounds ridiculous. I, I put a lot of [01:04:30] weight at university on sport. That was my focus was playing lacrosse. That’s real. Dentistry was like a side [01:04:35] of it. But really I was there to train. I wanted to make World Cup. I never made a single major championship. [01:04:40] So with all my caps for Wales, I never made a championship. And to me, that’s [01:04:45] the biggest failure because that was my purpose. I could have probably got away with not graduating dental school and been better, like [01:04:50] more at peace with that than the fact that I never.

Payman Langroudi: Was [01:04:55] good enough.

Payman Langroudi: That it takes right.

Anni Seaborne: To do it. And the reality was I was never good enough. It’s not. At no point [01:05:00] did I think I earned a spot. I deserved a spot over someone else that got selected. [01:05:05] I could look at the team and be like, I don’t. I’m not better than any of you.

Payman Langroudi: And that is that hard [01:05:10] to face.

Anni Seaborne: That is hard to face. And I think and the worst bit is when I had my big [01:05:15] injury, I it happened as I was at a position that I was like, [01:05:20] I am better, I deserve to be on this team. And a lot of people said I was like, you’ve improved [01:05:25] so much. You’re like, you deserve. And I had I had caps for the team. But it was always that kind of the [01:05:30] equivalent of the Six Nations like Home Counties, but never at a major championship. And I was going to make euros [01:05:35] like I was not a dead cert, but this was my year.

Payman Langroudi: Yeah. And [01:05:40] that’s.

Payman Langroudi: When the injury.

Payman Langroudi: Happened.

Anni Seaborne: Yeah. And then I was out for two and a half years.

Payman Langroudi: Um, what was.

Payman Langroudi: The.

Payman Langroudi: Injury? [01:05:45]

Anni Seaborne: It did everything to my leg. You could possibly do ACL, fractured it. Um, meniscus. [01:05:50] Everything went um. And then I’d had three operations to get back at it.

Payman Langroudi: Wow. [01:05:55]

Payman Langroudi: So in one incident.

Anni Seaborne: In one incident? Yeah, it was a trauma.

Payman Langroudi: In a game. During a.

Payman Langroudi: Game?

Anni Seaborne: Yeah. [01:06:00] Both jumping up for the ball landed. And as I was, like, full extension [01:06:05] landed, someone fell on me, so it just snapped everything.

Payman Langroudi: Oh.

Anni Seaborne: So.

Payman Langroudi: And [01:06:10] is it like, is that the kind of injury you can’t, you can’t come back from? Is it like that?

Anni Seaborne: I tried.

Payman Langroudi: And I. [01:06:15]

Anni Seaborne: Still play, but I couldn’t. Yeah, I tried coming back to the international [01:06:20] setup and I was just a step behind everyone. And when you when you know you’re a step behind and [01:06:25] I’m a defender so I can’t be a step behind because then I’m not very good at my job. So that’s something I’m bad at now. But [01:06:30] is when when you know you’re not there. And also, I just got to a point where I couldn’t commit [01:06:35] the extra hours to maybe get get there. I couldn’t do that to myself, [01:06:40] um, because there was a lot and my career was building and I was doing all of that. [01:06:45] And Covid happened just as I was about to kind of make my comeback, so that delayed it a little [01:06:50] bit more. Um.

Payman Langroudi: And so then you’re kind of redefining yourself as this [01:06:55] other person and the one that you thought you were going to be.

Payman Langroudi: Yeah. [01:07:00]

Anni Seaborne: I honestly, my purpose for so long was sport and dentistry [01:07:05] just funded it.

Payman Langroudi: And so that was your flip into like, now I’m gonna focus [01:07:10] on dentistry.

Anni Seaborne: Yeah, I’m gonna focus on something and I’ve got that drive. I’m competitive [01:07:15] as hell. And that’s probably when my emotions come too much. Like, I am very competitive and I’m very like, [01:07:20] I want to be the best and I want to do the best. And, um, I [01:07:25] think that’s why I’ve kind of just thrown myself into everything [01:07:30] I do now, because I don’t have that sport side of me. And I said, I still I still dabble in it. I play club [01:07:35] and keep that up. But I don’t get that fulfilment from being good at [01:07:40] it anymore.

Payman Langroudi: Do you remember a time where you weren’t competitive [01:07:45] and like no, always, always [01:07:50] like sibling rivalry or that sort of thing is.

Payman Langroudi: That I.

Anni Seaborne: Even I remember at school [01:07:55] this once again still triggers me a little bit. Is at school [01:08:00] in sixth form. I didn’t get Head Girl and I actually [01:08:05] went and asked for feedback and they said you were the two obvious choice, but it’s because I’d done everything [01:08:10] in my life to be that obvious choice.

Payman Langroudi: Too obvious.

Payman Langroudi: Choice?

Anni Seaborne: Yeah, too obvious a choice.

Payman Langroudi: Interesting. [01:08:15]

Anni Seaborne: And I was like, but I have purposely done everything to [01:08:20] do that. I’ve played sport. I had.

Payman Langroudi: Um, how did you take [01:08:25] that music? Weird thing to say to obvious. So [01:08:30] who.

Payman Langroudi: Got it? Like the super cool.

Payman Langroudi: Photographer.

Payman Langroudi: Chick? [01:08:35]

Payman Langroudi: Uh.

Anni Seaborne: I can’t.

Payman Langroudi: Remember. It was.

Anni Seaborne: Two girls. No, they were both. I mean, one [01:08:40] went on to do classics at Oxford, and.

Payman Langroudi: The other one.

Anni Seaborne: Was like, yeah, they’re both amazing ladies, [01:08:45] but I remember that was the feedback I got and I was just like, oh, okay. But that’s [01:08:50] my drive is because I was like, I want to.

Payman Langroudi: So along the same lines of do your biggest strength is your biggest [01:08:55] weakness, what is the real downside of being super competitive? We’re kind of getting into it now, right? Is it [01:09:00] is it tiring?

Anni Seaborne: It’s frustrating. Frustrating because [01:09:05] I don’t I hold myself to high level. I hold other people to a high level.

Payman Langroudi: Yeah. [01:09:10]

Anni Seaborne: Um, and sometimes that’s not fair on other people.

Payman Langroudi: People disappoint you.

Anni Seaborne: People [01:09:15] disappoint me all the time.

Payman Langroudi: Really?

Anni Seaborne: Um. And I. [01:09:20] Yeah. I say people disappoint me all the time. I get frustrated by people all the time. [01:09:25] Um, and because I don’t understand why they don’t have why I say [01:09:30] I’m learning to understand why people don’t have the same drive as me and the same purpose. [01:09:35] And I probably, as I said, once again, I’m too emotive with it and I’m too driven with this and I [01:09:40] don’t understand why other people Don’t feel so strongly about [01:09:45] it, but actually they’re just doing their job.

Payman Langroudi: So it must be frustrating how slow stuff must [01:09:50] move in a huge company like Bupa that must really get to you yet.

Anni Seaborne: I’ve learnt how to deal [01:09:55] with it. It was hard at the start. If I’m completely honest. But I also get their reasoning [01:10:00] and it’s an insurance company at heart, so they are very risk [01:10:05] averse. So everything has to be done properly. But then the perks of it is that if it’s done and it does [01:10:10] go through you, you probably have a good product. You probably have a good system in place when. [01:10:15]

Payman Langroudi: Eventually it gets there.

Anni Seaborne: Because it’s been so rigorously checked out and [01:10:20] gone through every single kind of forum and committee and being kind [01:10:25] of.

Payman Langroudi: You know, from, from the sporting analogy, I feel like that’s defence [01:10:30] kind of way of acting, whereas a lot of times your ideas [01:10:35] offence ideas, you know, and you can’t, you can’t go into a thing with a defence [01:10:40] mindset and expect the same outcome as you’re going with it.

Payman Langroudi: Yeah.

Anni Seaborne: And [01:10:45] I think that’s where we’re changing. And I think that’s where Marc is doing a really.

Payman Langroudi: Fantastic.

Anni Seaborne: Job is actually like pivoting [01:10:50] everything. And that’s.

Payman Langroudi: What’s cool. He’s cool.

Payman Langroudi: He’s a cool.

Payman Langroudi: Dude. Yeah, [01:10:55] I’m.

Anni Seaborne: Trying to kind of support him and be a bit more out there. Learn what other people are doing. Um, [01:11:00] so we’re not just stuck in our corporate ways. Yes, we are going to be limited. Our hands are tied [01:11:05] to a certain extent because also everything we do, it’s not like we can roll out for one practice. It’s for [01:11:10] nearly 400 practices. So, um, but I think we are trying [01:11:15] to change things up, um, and be a bit more forward thinking, be a bit more proactive. [01:11:20] And as I said, be a bit more offensive. Um, but yes, you [01:11:25] are right. There’s always going to be a defensive element to it.

Payman Langroudi: And clinically, how many [01:11:30] days are you drilling? Are you drilling less now that you’ve got this job?

Payman Langroudi: Yes.

Payman Langroudi: So how many days do you drill? Days and [01:11:35] one day full time?

Anni Seaborne: Two days.

Payman Langroudi: Full time?

Payman Langroudi: Two times. Two days. Full time on the Bupa. [01:11:40] Yeah, on the corporate thing. So what happens on those two days?

Anni Seaborne: Two days. [01:11:45] Um, so a lot of it strategy, um, advising. So a lot of calls with [01:11:50] smaller groups. So for example marketing team, finance team, pricing team. And they’ll just pick your [01:11:55] brains, they’ll normally come to you saying.

Payman Langroudi: They need a clinical in all of those situations.

Anni Seaborne: That’s the idea. Yep. So [01:12:00] it’s being like this is what we’re doing. We’re just going to run it past you. What are your thoughts? [01:12:05] Any immediate red flags? Anything you would advise changing? Um, so [01:12:10] a lot of it is that and then we’ve got our own kind of little personal projects that we push through and work with [01:12:15] the operations team. Um.

Payman Langroudi: And what do.

Payman Langroudi: You mean, what.

Payman Langroudi: Does.

Payman Langroudi: That mean? You’re [01:12:20] allowed to do a project of your own.

Anni Seaborne: Um, well, if we think that there’s something. Yeah, if there’s something that we [01:12:25] feel would benefit, for example, like CPD or anything like that, we’re like, actually, do you know, we [01:12:30] think this would benefit the community and it hasn’t been thought about.

Payman Langroudi: Yeah.

Anni Seaborne: We [01:12:35] can kind of present it and try and get the ball rolling. With that. It’s a little bit harder because starting a project from [01:12:40] scratch, um, but we have that opportunity.

Payman Langroudi: To do that.

Payman Langroudi: So you I mean, [01:12:45] obviously you can say what you think, but then do you then go to a bunch of clinicians and kind [01:12:50] of feel out your ideas or their ideas?

Anni Seaborne: Yeah, exactly. So I spend a lot of time kind of on the ground [01:12:55] practice visits, chatting to people. So I was up in Scotland a couple of weeks ago, um.

Payman Langroudi: Try [01:13:00] and get the rugby thing.

Anni Seaborne: Uh, so I tied it in with that, but I was, I spent two days actually [01:13:05] going around practices in Scotland just meeting everyone. Um, and [01:13:10] yeah, just hearing voices and understanding because I’ve got my [01:13:15] lived experience and my view. But I’m also highly aware I’m now in a private practice in Chelsea. And [01:13:20] the reality is it’s not the same as a fully NHS practice in Newcastle, for example. [01:13:25] So how am I meant to represent that if I don’t know what’s going on?

Payman Langroudi: Right.

Anni Seaborne: So a lot of [01:13:30] it is just having conversations. And I said a lot of it tends to be the common themes of just [01:13:35] give me a good support team and a chair that works, [01:13:40] and a surgery that works and they’re happy. But sometimes there are bigger issues that aren’t [01:13:45] necessarily operational that I can say like, okay, how can we look at this, take a step back, and [01:13:50] what can we do to support you? Or what can we do to kind of evolve Bupa [01:13:55] to make it kind of fit what you what you need? Basically.

Payman Langroudi: How much do you [01:14:00] enjoy the the corporate side more than the clinical side? Or is it the fact that there is a [01:14:05] mix or in your ideal world, would you go up the next stage in the ladder [01:14:10] and do less, less clinical?

Anni Seaborne: I think if I’m honest, I would actually you asked me what I’m bad at. I’m not as [01:14:15] I’m not bad at it, but I’m not as good as clinically as I’d want to be. And, um. [01:14:20]

Payman Langroudi: But.

Payman Langroudi: You’re really enjoying the.

Payman Langroudi: Other side.

Anni Seaborne: I’m really enjoying the other side. And I [01:14:25] am lucky to have it be in a position that I feel like I can make a difference. And I said my my underlying [01:14:30] purpose, I guess, is I want the industry just to be a nicer [01:14:35] place and be a better place for everyone. Not just dentists, not just clinicians, but everyone. Um, [01:14:40] and this job. Yes. I can’t change the industry, but I can slowly [01:14:45] try and change those within Bupa, um, to create a better environment [01:14:50] for everyone. And I’m enjoying having that as a purpose. Whereas I’ll be honest, my purpose [01:14:55] isn’t teeth. Um, and it’s probably clear from the off. Like I said, I’d [01:15:00] rather played sport than done this. Um, and I don’t [01:15:05] love teeth. I don’t love the science of [01:15:10] it. Like, I want to do good by my patients. So I make sure that I do the best I can. [01:15:15] But that’s kind of a self-driven look.

Payman Langroudi: Once you stop fully, fully [01:15:20] stop like I did, you realise what it was that you liked and what it was that you didn’t like? Yeah, and [01:15:25] I certainly didn’t like the Meccano carpentry side of dentistry at all, like, you know, all well [01:15:30] and good. Yeah, but that wasn’t what what I enjoyed was the people.

Payman Langroudi: Yeah, I.

Anni Seaborne: Love the. [01:15:35]

Payman Langroudi: People.

Payman Langroudi: And and so the dentistry is a mix of these people and, and many [01:15:40] other things that some people really enjoy. The treatment planning.

Payman Langroudi: Piece. Yeah.

Payman Langroudi: Which again, I didn’t particularly enjoy [01:15:45] but but you know, I was never a good dentist. I was just, you know, but people I do miss [01:15:50] badly.

Payman Langroudi: Yeah.

Payman Langroudi: I don’t meet people. Meet dentists.

Payman Langroudi: Yeah.

Payman Langroudi: So [01:15:55] that’s where you’re kind of going in that direction, too?

Payman Langroudi: Yes. And I do want [01:16:00] to keep.

Anni Seaborne: I know I’m not planning on giving up my clinical anytime soon. I’ve got so much to learn, and I can’t. [01:16:05] Also, I can’t do my job if I’m not doing clinical, I can’t.

Payman Langroudi: That’s right. That’s right. That is that is who you are in that [01:16:10] team.

Anni Seaborne: I can’t.

Payman Langroudi: Be.

Anni Seaborne: Advocating for the coalface if I’m not actually doing it myself. [01:16:15]

Payman Langroudi: Just to say you were going to go to the next rung in the ladder. What’s next? What [01:16:20] what where would you go next? What would be the next move would be?

Anni Seaborne: I don’t know, work my [01:16:25] way up to the board. I don’t know I don’t know what that would look like. I don’t I don’t know what I’m good [01:16:30] at and I don’t know what I don’t know yet. So I’m still early on. I know I’m doing probably [01:16:35] a lot better than a lot of. I think people are surprised when I say I’m the head of general dentistry. Yeah. [01:16:40] Um, at Bupa. But I’ve got a lot to learn [01:16:45] still about how everything works. And I’m learning on the job. Um, I [01:16:50] think I’m lucky that this job is very much just being a voice of the people and that I can do, um, and [01:16:55] I’ve told I’ve. I mean, I’ve been very open about it. It’s like, oh, I’d want to be CEO, [01:17:00] but that’s a ten, 15, 20 year plan. However long I need to take to be good [01:17:05] at it. I don’t just want to tick boxes. Um, and I don’t [01:17:10] know what I don’t know, so I don’t know how to get there. And I’m being open about it now with everyone that I meet because [01:17:15] I’m like, I, if you can tell me something, you can give me a nugget that I can learn and [01:17:20] that’ll get me there bit quicker or that’ll get me there in the right will point me in the right direction. Um, because [01:17:25] I said, I want to be able to make a difference. And I’m lucky. I’ve already got a platform [01:17:30] to do that. And if I could do that on a bigger scale in healthcare, um, that’d [01:17:35] be amazing. And to have that opportunity be incredible. But everything I want to do, I want to be good [01:17:40] at it, and I want to be in that position because I’m good at it. So.

Payman Langroudi: Um, so.

Payman Langroudi: Have you ruled [01:17:45] out, for instance, opening your own practice, things like that?

Payman Langroudi: No.

Anni Seaborne: Um, [01:17:50] I don’t have the capacity right now. Um, because I am still learning, [01:17:55] and I’m focusing on that. Um, but, no, I get bored [01:18:00] easily. So, um, I know at a point, [01:18:05] if I’m coasting at anything and I don’t plan on coasting because I’m hoping, but if I’m not being stimulated in some [01:18:10] way, I will look to do something else. Um, if I [01:18:15] can do them simultaneously. Because also like alongside obviously helping Shan with tooth Angel, I’m [01:18:20] doing this. I, um, have also got another business [01:18:25] that I’m setting up, which is launching next year, which is a product business which you’ve made me really [01:18:30] nervous about now.

Payman Langroudi: I’ll do that. So we’ll talk later. [01:18:35]

Anni Seaborne: So, um, so yeah, that’s looking at kind of linking [01:18:40] sport and aesthetic and doing like an SPF for athletes. Um, business [01:18:45] that’s launching next year. So I’ve got that in the pipeline as well. Um, doing my [01:18:50] own sports dentistry course, um, which will hopefully be launching soon to kind of make it a bit more accessible for people [01:18:55] who want to.

Payman Langroudi: I bet.

Payman Langroudi: There’ll be loads and loads of people who want to do.

Payman Langroudi: That.

Anni Seaborne: I hope so.

Payman Langroudi: I bet.

Payman Langroudi: There.

Payman Langroudi: Will be. It’s definitely [01:19:00] interesting.

Anni Seaborne: Um, I want to make it easy because at the moment you’ve only been able to get it through like [01:19:05] the academic UCL pathway, which, by the way, is an incredible, incredible course. And the lecturers are, are [01:19:10] the. Yeah. Um, John and Peter, the lecturers, they’re amazing. Um, but [01:19:15] I wanted kind of a more accessible, why not version of it. Um, [01:19:20] and it’s going to be predominantly online platform. Um, because as you said earlier, [01:19:25] it’s I’m not teaching anything, anyone, anything new. It’s more the thought process [01:19:30] behind it and kind of applying everyday dentistry to athletes. Um, [01:19:35] so yeah, so I’ve got that in the pipeline as well. Um, I’ve [01:19:40] got a lot going on. But the way I think about it is like if I was a high flying lawyer and I’ve got so many law [01:19:45] based friends, they’re doing stupid hours.

Payman Langroudi: So, yeah, I.

Anni Seaborne: Like the hours I do are nothing compared [01:19:50] to what they do. Um, so it’s not that impressive, [01:19:55] really.

Payman Langroudi: It’s very.

Payman Langroudi: Impressive. It’s very impressive. It’s good [01:20:00] to see. It’s good to see your enthusiasm. And long may it continue. You know, that’s.

Payman Langroudi: What I hope sometimes.

Payman Langroudi: You [01:20:05] know, life can deflates people. And that’s a shame. You know I don’t think that’s going to happen to you. [01:20:10] But it can happen.

Payman Langroudi: Yeah. No, I think.

Anni Seaborne: I’m feeling kind of more positive. I’m feeling [01:20:15] because everything’s going well at the moment and I’m sure I’m going to have absolute dips. I know that, and there’s going [01:20:20] to be times when I’m going to be overwhelmed. But right now, life is. Well, I’m very privileged. I’m very grateful. [01:20:25] Um, so I’ve just got to make the most of it really amazing.

Payman Langroudi: Let’s get [01:20:30] to our final question. Really enjoyed it. Um, fantasy dinner party. [01:20:35]

Payman Langroudi: Yes.

Payman Langroudi: Three guests, dead or.

Payman Langroudi: Alive? Yes.

Anni Seaborne: Um, [01:20:40] first would be Nelson Mandela. So I was in Mozambique [01:20:45] around the time that apartheid was ending. And it was even though I was young, [01:20:50] it was a big thing. Also, my parents, like my dad’s white, my mum’s, um, Malaysian. [01:20:55] And they were feeling it and I noticed that they felt it. Um, so I’d love to [01:21:00] learn a bit bit more about that and also his resilience and his leadership, and said he [01:21:05] was purpose driven and motive and stuck to his gardens and [01:21:10] just an amazing person. So I’d just love to know a bit more about him. Um, Michelle [01:21:15] Obama.

Payman Langroudi: Um.

Anni Seaborne: More to learn how to be a leader without being [01:21:20] the leader. If that makes sense. She’s done such a great job to inspire people [01:21:25] without actually being the main person. So yeah, I just think she’s an [01:21:30] amazing human.

Payman Langroudi: Both both have been invited by a few people.

Payman Langroudi: Oh, really? Are they the go to?

Payman Langroudi: Well that’s cool. [01:21:35] That’s cool.

Anni Seaborne: And then, to be honest, just someone funny. Okay, so maybe like a Ricky Gervais or. [01:21:40]

Payman Langroudi: Okay.

Anni Seaborne: I enjoyed his afterlife series.

Payman Langroudi: So.

Anni Seaborne: Yeah. So something like that, I don’t [01:21:45] know. No one else. But the other two are kind of the main ones that I think are incredible.

Payman Langroudi: Amazing. And [01:21:50] finally, is a deathbed question weird for someone so young. But [01:21:55] if it was, if you were on your deathbed surrounded by your loved ones.

Payman Langroudi: Yeah.

Payman Langroudi: Three [01:22:00] pieces of advice for them and for everyone. What would they be? [01:22:05]

Anni Seaborne: First one would be I tried to live by. This is. It’s better to be [01:22:10] happy than right. So don’t kind of. And I say this as someone who gets [01:22:15] really emotive and really strong willed, world, but, um, don’t kind of stick [01:22:20] to something of its risks kind of upsetting someone else or just to prove a point. So that [01:22:25] would be my first one. Um, second one is to not worry about what other people are doing [01:22:30] and just stick on your own path because you’re where you’re meant to be. Um, and [01:22:35] that’s that.

Payman Langroudi: That competitive edge, though, doesn’t follow with that [01:22:40] one. Or are you saying, I’ve had trouble with this, so you shouldn’t?

Anni Seaborne: No, I [01:22:45] would say I do. You know what? It’s a lot.

Payman Langroudi: Of.

Payman Langroudi: Competing with yourself.

Payman Langroudi: Is that what you mean?

Anni Seaborne: Yes, but [01:22:50] I think a lot of people come to me, and especially recently, have been like, [01:22:55] how have you got there? All of this. And I think there’s an expectation, especially amongst [01:23:00] young dentists, that they have to achieve so much.

Payman Langroudi: Or they have to.

Payman Langroudi: As if the in [01:23:05] time like they falling behind or.

Payman Langroudi: Something.

Anni Seaborne: And actually there’s absolutely nothing wrong. If all you want [01:23:10] to do is be a GDP and have a family and look after that and do [01:23:15] three days a week. There is absolutely nothing wrong with that. And that is fine. [01:23:20] And to an extent, I wish that that’s what I wanted. Um, and it’s [01:23:25] no shame on you. And it’s not that you’ve done less with your life and you haven’t made anyone proud, because the fact that you’re doing a [01:23:30] dentistry, which is a highly competitive degree in the first place to get into the career, is incredible. [01:23:35] Um, if you don’t want to be a dentist and actually you hate the industry and you want to go teach [01:23:40] yoga, that’s also completely okay. And I think there’s this.

Payman Langroudi: Equally, [01:23:45] you know, if you don’t want kids.

Anni Seaborne: If you don’t want kids.

Payman Langroudi: There should be a lifestyle that should that [01:23:50] should be a thing.

Payman Langroudi: That’s absolutely.

Payman Langroudi: Absolutely.

Payman Langroudi: Cool. Yeah.

Payman Langroudi: Yeah. There’s still a stigma about that. I think.

Payman Langroudi: It’s. [01:23:55]

Anni Seaborne: Oh, 100%. And I’m I’ll be honest, like, I don’t I don’t have a drive for children. [01:24:00] I know my partner does. And it’s something we’ve discussed and it’s something that we’re looking into [01:24:05] egg freezing and all of that. Because right now I’m not I’m being selfish and I’m not [01:24:10] in a position to sacrifice what I’ve built right now. Um, and. [01:24:15]

Payman Langroudi: Like, if, you know, we’ve had two whole podcasts on egg freezing with Roni, and now [01:24:20] I’m just going around giving that advice to everyone, everyone, any young lady like [01:24:25] the younger the better. Yeah. With the egg freezing thing. It makes so much sense.

Anni Seaborne: Exactly, [01:24:30] exactly. And I’ve and I. Yeah, I think there’s kind of no shame in it. And it’s normal. If [01:24:35] that’s what that’s what you want to do, then that’s fine. And that’s my pathway. And equally, [01:24:40] I’ve got some friends who are struggling, trying. I’ve got friends who are starting families [01:24:45] and we’re all on our different path and we’re where we’re meant to be. And it’s no one is doing [01:24:50] better than the other person.

Payman Langroudi: Um, does it.

Payman Langroudi: You know, like [01:24:55] the idea of sort of seeking perfection. I see it [01:25:00] a lot with women, like sort of almost juggling everything, like having it all.

Payman Langroudi: Yeah. [01:25:05]

Payman Langroudi: Does that weigh on you, like.

Anni Seaborne: Um. For me? No, because I’m [01:25:10] really lucky. I’m doing things I want to be doing. Um.

Payman Langroudi: No.

Payman Langroudi: But discussion [01:25:15] for having it all implies. Yeah, doing everything you’re doing. And children as.

Payman Langroudi: Well, for instance.

Anni Seaborne: So I don’t [01:25:20] I realistically don’t think I could do what I wanted to do and have children. And that’s why I’ve made that decision. [01:25:25] And I’m really lucky that I’ve got a supportive partner who is happy to wait. And we’ve [01:25:30] I’ve basically said to him that until you can pull your weight and he [01:25:35] can’t until he’s a consultant, really, because he’s a slave to the NHS medical field. Um, [01:25:40] until you can pull your weight. I’m not willing to do that because it [01:25:45] would be too much. And I’m really lucky that I live in an era where there is science that may help me. [01:25:50] Um, and I’m also really lucky that I don’t have that internal drive for children, because I think it would [01:25:55] be really difficult if that was also on my mind. I don’t if I’m honest, and it’s really [01:26:00] horrible for women, but I don’t think I’d be doing what I’m.

Payman Langroudi: Doing for.

Payman Langroudi: Different.

Payman Langroudi: People. Yeah, it’s.

Payman Langroudi: Different for different people. [01:26:05] It means nothing like, uh, Linda Greenwald for children, They’ve done [01:26:10] everything she’s done, you know. That’s her. Yeah. Phenomenal weather. Whether you want to be [01:26:15] that person or you want to be you. Yes. It doesn’t have to be like a thing that anyone [01:26:20] feels sort of guilty about. Yeah, it really shouldn’t.

Anni Seaborne: No it shouldn’t. It [01:26:25] shouldn’t at all. Um, and it also shouldn’t be one or the other. It doesn’t. Just because I’m doing what I am [01:26:30] doesn’t mean I can’t have children as well.

Payman Langroudi: Of course.

Anni Seaborne: Not. Um, so, yeah, it’s difficult [01:26:35] and there’s pressures, but I think it’s definitely people are talking about it a lot more.

Payman Langroudi: Yeah.

Anni Seaborne: And [01:26:40] are a lot more kind of comfortable and it’s a bit more normal. But. Equally, [01:26:45] it is a shame that I probably have to go down that route in order to kind of keep [01:26:50] my career trajectory. But I also appreciate that’s life, [01:26:55] that’s biology, and there’s nothing really I can do about it. And it’s the sacrifice [01:27:00] I’m having to make. But it really it’s not really a sacrifice. Um, because I do have that [01:27:05] privilege of being able to do have other options. Um, but yeah, as I said, [01:27:10] everyone, everyone is different. And if you have that privilege to be able to do whatever you want to do [01:27:15] and live your life how you want to, I think just don’t listen to the outside noise [01:27:20] if there is any around you.

Payman Langroudi: So that’s my was.

Payman Langroudi: There a final.

Payman Langroudi: Piece of advice?

Anni Seaborne: Final one would be [01:27:25] something I’ve always. My mum used to drill into me was earn your luck and [01:27:30] idea. Behind that is you. Yes. [01:27:35] There’s lots of things, um, to luck and being in the right place, right time, knowing the right people. But you’ve [01:27:40] got to put yourself out there, um, and you’ve got to work hard if you actually want to make it turn [01:27:45] into anything.

Payman Langroudi: Yeah.

Payman Langroudi: Absolutely. What does your mum do? Your dad’s in [01:27:50] oil. What’s your mum.

Payman Langroudi: Do?

Anni Seaborne: My mum. So she was a teacher, but she taught English to [01:27:55] Malay students. So obviously when she came to England, it was a bit redundant. [01:28:00] She did a bit of primary school teaching, but.

Payman Langroudi: Otherwise she.

Payman Langroudi: Spent much time in Malaysia.

Anni Seaborne: Um, holidays. But [01:28:05] yeah, went went When this April.

Payman Langroudi: Which is lovely.

Anni Seaborne: It’s beautiful.

Payman Langroudi: They’re amazing.

Payman Langroudi: Yeah.

Payman Langroudi: It’s [01:28:10] been a massive pleasure. I really, really enjoyed it.

Payman Langroudi: Learned a.

Payman Langroudi: Lot. Learned a lot from you. Just the way you think about [01:28:15] stuff. Amazing. Really amazing. Thank you so much for coming on.

Payman Langroudi: Thank you so much for having me [01:28:20] as well.

[VOICE]: This is Dental Leaders, the [01:28:25] podcast where you get to go one on one with emerging leaders in dentistry. [01:28:30] Your hosts Payman Langroudi [01:28:35] and Prav Solanki.

Prav Solanki: Thanks for listening, guys. If you got [01:28:40] this far, you must have listened to the whole thing. And just a huge thank you both from me and pay [01:28:45] for actually sticking through and listening to what we had to say and what our guest has had to say, because [01:28:50] I’m assuming you got some value out of it.

Payman Langroudi: If you did get some value out of it, think about subscribing. [01:28:55] And if you would share this with a friend who you think might get some value out [01:29:00] of it too. Thank you so so, so much for listening. Thanks.

Prav Solanki: And don’t forget our six star rating.

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